Manager II, Enterprise Applications

$131,200 - $183,800/Yr

Tarsus Pharmaceuticals - Irvine, CA

Full-time - Manager

Hybrid - Irvine, CA

Chemical Manufacturing

About the position

As Manager II, Enterprise Applications for Veeva Platforms, you will act as a hands-on technology expert and administrator of Veeva CRM and its integrations for the Sales, Regulatory and Medical Affairs team. You will collaborate closely with all business functions including IT to identify and implement new features and functionality in Veeva CRM and the integrated systems.

Responsibilities

• Act as a subject matter expert and technical systems analyst for Veeva CRM and integrating that with other marketing and data platforms
• Collaborate with business stakeholders, IT and external vendors to prioritize and implement new projects and to manage backlogs for enhancements
• Use your extensive knowledge of CRM applications, Salesforce platform and Veeva CRM suite to lead high-level architecture and detailed solution design of our applications
• Responsible for day-to-day operations of Veeva CRM function as the SME under Tarsus IT to support Sales and Medical Affairs teams
• Responsible for risk and mitigation management for new and existing Veeva CRM configuration
• Work with Commercial Operations, Master Data Management and Data Warehouse vendors to maintain and verify accurate HCP profiles within Veeva CRM and to facilitate flow of these records into Concur System for expense reporting
• Lead requirement gathering, solution design and user acceptance testing of system changes to ensure quality production deployments

Requirements

• Bachelor's degree in computer science, Information Systems, Engineering, or Business
• 8+ years of relevant experience in architecting and implementing Veeva based solutions in a life sciences and pharma industry
• Strong knowledge and hands on experience in core application rules and best practices with Veeva CRM configurations
• Integration with IQVIA ONEKEY, MDM, and DW reporting environments
• Knowledge and experience in Veeva CRM modules such as Veeva Network and OpenData, Veeva Events, Veeva MyInsights, Veeva Align, Approved Email, Closed Loop Marketing
• Knowledge and experience in Veeva Vault platforms such as MedComms and PromoMats, and the integration with Veeva CRM
• Experience to act as Veeva platform administrator including user and profile maintenance, address management, geographic assignment of users, territory specific fields with reference to sales targets, medical KOLs, call integrations, and medical inquiries
• Strong understanding of technologies such as SQL, SOQL, REST, SOAP, HTML5, JavaScript
• Knowledgeable with pharmaceutical data such as NPI, Medpro, IQVIA (DDD, Xponent PlanTrak, Patient Level (LADD))
• Familiar with waterfall and/or Agile project management methodologies
• Very good communication and problem-solving skills
• Self-starter: able to work independently, proactively identify challenges, and be accountable
• Experience in leading multiple vendors such as software providers, system integrators and managed services partner on projects and support
• Ability to influence and guide technical solution with the best practice in mind in all Veeva Platforms

Nice-to-haves

• Veeva CRM and Vault certification
• Any experience with Veeva Regulatory Information Management systems will be a plus

Benefits

• Health, dental and vision insurance benefits
• Generous paid time off, including vacation, holidays, and personal days
• Hybrid work environment
• Base pay range of $131,200 - $183,800 plus bonus and stock equity