Manager in Training/Customer Service Representative - $13.95 to $15.24hr.

$29,016 - $31,699/Yr

Georgia Auto Pawn - Augusta, GA

Full-time - Entry Level

Augusta, GA

1-10 employees

Credit Intermediation and Related Activities

About the position

Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. The role of Manager in Training is the first point of contact for our customers. Our Manager in Training Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone. Why should you work with us? Start your career with an industry leader where you will receive best-in-class training and be on a fast track to success. We consistently promote from within. Work with a team of professionals who will ensure your success. Competitive wages with real advancement opportunities are available. The company offers majority paid Health, Dental and Vision insurance, a 401k Program, and Company Paid Life and Disability Insurance. Employees enjoy 2 weeks of paid vacation, 5 paid holidays, 2 PTO days, and 5 sick days. The work week consists of 40 hours, from Monday through Saturday, with every Sunday off.

Responsibilities

• Act as the first point of contact for customers.
• Learn all aspects of the business to provide customers with financial products and services.
• Engage with customers in person and over the phone.
• Handle multiple tasks efficiently while maintaining customer service standards.

Requirements

• High School Diploma or equivalent.
• Must be able to work 40 hours per week, including Saturdays.
• Satisfactory completion of pre-employment screenings.
• Reliable form of personal transportation and valid Driver's License.

Nice-to-haves

• 1+ year conducting Phone Sales or Call Center Experience.
• 1+ years Customer Service, Sales, Lending, or Collections experience.
• Some college or military experience.
• Teamwork mentality developed through team experiences.
• Passion for Customer Service.
• General understanding of basic math and capability to handle financial transactions.
• Pleasant and inviting phone etiquette.

Benefits

• Disability insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance