Manager in Training (External)

Circle K - Pearl, MS

Full-time - Entry Level

Pearl, MS

Food and Beverage Retailers

About the position

The Manager in Training position at Circle K is designed for individuals looking to develop their leadership and management skills within a retail environment. This role involves overseeing store operations, managing staff, and ensuring excellent customer service while adhering to company standards. The position requires flexibility in scheduling and a commitment to fostering a positive work environment.

Responsibilities

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.
• Establish periodic ongoing communication meetings with all site employees and the Market Manager.
• Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.

Requirements

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to use a computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver's license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.