Manager in Training (MIT)

Boss Truck Shops - Smithton, PA

Full-time - Entry Level

Smithton, PA

Repair and Maintenance

About the position

The Manager in Training (MIT) is responsible for ensuring the smooth and efficient operation of the shop while overseeing shift supervisors, technicians, and sales associates. This role involves resolving issues, maintaining quality service, and achieving budgeted goals. The MIT will also provide coaching to employees, ensure proper training, and maintain a professional environment within the shop.

Responsibilities

• Achieve full understanding and knowledge of how to run a successful business unit.
• Achieve all budgeted goals.
• Ensure invoices are turned in daily.
• Review daily tickets to ensure correct pricing.
• Resolve all problems that can't be handled at a lower level (customer, personnel, mechanical).
• Provide coaching to employees so they are aware of areas for improvement.
• Ensure all employees are trained properly and follow procedures set forth.
• Complete weekly shop schedule, maintaining minimum overtime to keep labor within budget goals.
• Ensure cleanliness of the shop, inside and out, and maintain adequate stock levels.
• Ensure all shop personnel act and look professional.
• Ensure service equipment is in good working condition and well maintained.
• Complete evaluations with the assistance of the Regional Manager.
• Conduct shop training meetings at least monthly to keep all personnel informed on pricing, policies and procedures, sale tires and other merchandise.
• Count tires before every shift on a daily basis, and keep a tight control on tire inventory.
• Complete monthly inventory counts as required and turned in by the first of the month.
• Perform inventory spot checks weekly.
• Evaluate and document any return job problems and be able to remedy the problem and communicate this to upper management.
• Maintain a profitable business unit.
• Update all national accounts weekly.
• Enforce and practice all company safety procedures to ensure a safe environment for employees and customers.
• Conduct daily safety meetings.
• Ensure all procedure manuals are available for employees.
• Ensure all employees are fully trained to perform all aspects of their job.
• Follow all OSHA & Safety procedures set by the company policy and procedure manual.
• Work alongside employees in both the shop and sales floor.
• Stay current on LMS training.
• Provide friendly and competent customer service.

Requirements

• Associate's degree (A. A.) or equivalent from a two-year college or technical school.
• Three to five years related experience and/or training; or equivalent combination of education and experience.
• Current valid driver's license and be insurable to drive.
• Ability to get ASE, DOT, TIA and other certifications.
• Able to furnish own tools to perform work.
• Basic typing skills.
• Basic understanding of computer operations.
• Must work a minimum of 50 hours per week.
• Must have reliable transportation and phone.
• Must be able to communicate in English.

Nice-to-haves

• Experience in a managerial role
• Knowledge of automotive repair and maintenance
• Strong leadership skills
• Excellent communication skills

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Life insurance
• Vision insurance
• Paid vacation
• Health insurance
• Short and long term disability insurance
• On-demand pay with PayActiv