Manager in Training

About the position

The Manager in Training (MIT) at Tesoro is responsible for managing, directing, and supervising the daily operations of the store. This role involves ensuring a pleasant environment for customers and team members while adhering to company policies and procedures. The MIT will receive on-the-job training from the Store Manager and/or Retail Area Manager, preparing them for a future role as a Store Manager.

Responsibilities

• Support and organize all daily retail operations of the store according to company policy.
• Oversee preparation of necessary reports and paperwork by employees.
• Maintain staffing, create schedules, and ensure excellent customer service.
• Ensure compliance with state and federal labor laws and interact with Human Resources regularly.
• Maintain cleanliness and appearance of the store, both indoor and outdoor.
• Ensure proper display of marketing materials and signage.
• Exhibit professional conduct and enforce dress code policy among employees.
• Provide excellent customer service and assist with purchases.
• Utilize transactional equipment to process customer transactions efficiently.
• Train store personnel in using transactional equipment and food service equipment.
• Adhere to cash handling procedures to prevent losses.
• Perform inventory duties and follow vendor check-in processes.
• Keep company and store information confidential.

Requirements

• 2+ years of supervisory experience as a Senior Team Lead or Assistant Manager.
• Must be at least 18 years of age.
• Valid driver's license required.
• High School diploma or GED preferred.
• Effective communication skills in English, both verbal and written.
• Ability to understand and follow oral and written instructions.
• Basic arithmetic skills for operations such as addition and subtraction.
• Understanding of competitive relationships and market drivers.
• Ability to learn cleaning methods and train staff on protocols.
• Ability to operate cash registers and other related equipment.
• Strong time management skills and ability to prioritize tasks.
• Ability to handle high amounts of stress in public interactions.

Nice-to-haves

• Experience in retail management or food service management.
• Knowledge of labor laws and regulations.

Benefits

• On-the-job training
• Career advancement opportunities