Manager, Inbound Dales Development

$130,000 - $170,000/Yr

Ironclad - San Francisco, CA

Full-time - Manager

San Francisco, CA

Miscellaneous Manufacturing

About the position

The Inbound Sales Development Representative Manager will oversee a team of motivated sales representatives, focusing on building and scaling processes, enhancing productivity, and driving alignment with sales to achieve exceptional results. This role emphasizes coaching, mentoring, and fostering a high-performance culture within the team, while also collaborating with cross-functional teams to optimize sales development efforts.

Responsibilities

• Recruit, interview, and hire excellent Inbound Sales Development Representatives (SDRs) at scale.
• Mentor and guide SDRs through career progression.
• Partner with leaders in the organization to build career pathways and support readiness programs into new roles.
• Drive a high performance, high accountability culture to achieve and exceed sales development goals.
• Foster a strong coaching culture by supporting SDRs through call coaching, discovery & sales trainings, and general professional development.
• Partner with Sales Enablement on the delivery of new enablement programs and operational processes.
• Assist in the execution and delivery of core operational tasks, including process design and documentation, change management, and ongoing updates to strengthen cross-functional alignment.
• Work closely with the SDRs to ensure quality efforts and manage proper follow-up, speed-to-lead, and quality opportunities for Sales teams.
• Collaborate with Marketing to identify and improve KPIs for inbound pipeline creation, revenue generation, and campaign performance.
• Forecast, report, track, and manage sales activities and results using Salesforce (CRM).
• Provide daily, weekly, and monthly reporting on KPIs, lead pipeline, conversion of qualified opportunities, and overall effectiveness.
• Identify and make recommendations for improvement in the areas of process, efficiency, and productivity.
• Track sales team metrics and report data to senior leadership on a regular basis.

Requirements

• BA/BS in relevant discipline preferred.
• 1+ years of experience as an Inbound SDR Manager, or 2+ years in relevant tech/SaaS sales experience.
• Strong proficiency with Salesforce (CRM) and Outreach/Salesloft.
• Experience working in a fast-paced, high-growth tech company.
• Highly fluent in designing and implementing inbound sales development playbooks, cadences, and best practices.
• Passionate about coaching and driving high-performance teams, with a track record of meeting or exceeding quota.
• Experience with scaling an Inbound SDR team; can think through career paths and how to support SDR growth into sales or other internal roles.
• Extremely data-driven and can identify areas for improvement, and track progress.
• Excellent presentation, organizational, and communication skills (both written and verbal).
• Team and goal-oriented. High output; low ego.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Wellness reimbursement
• Take what you need vacation policy
• Generous parental leave for both primary and secondary caregivers