Manager, Inbound Sales Development

$130,000 - $170,000/Yr

Ironclad - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Miscellaneous Manufacturing

About the position

The Inbound Sales Development Representative Manager at Ironclad, Inc. is responsible for managing, coaching, and mentoring a team of sales representatives. This role focuses on building and scaling processes, driving alignment with sales, and fostering a high-performance culture to achieve sales development goals. The ideal candidate is data-driven and enjoys collaborating with cross-functional teams to enhance efficiency and productivity.

Responsibilities

• Recruit, interview, and hire excellent Inbound Sales Development Representatives (SDRs) at scale.
• Mentor and guide SDRs through career progression.
• Partner with leaders in the organization to build career pathways and support readiness programs into new roles.
• Drive a high performance, high accountability culture to achieve and exceed sales development goals.
• Support SDRs through call coaching, discovery & sales trainings, and general professional development.
• Partner with Sales Enablement on the delivery of new enablement programs and operational processes.
• Assist in the execution and delivery of core operational tasks, including process design and documentation.
• Work closely with SDRs to ensure quality efforts and manage proper follow-up and speed-to-lead.
• Collaborate with Marketing to identify and improve KPIs for inbound pipeline creation and revenue generation.
• Forecast, report, track, and manage sales activities and results using Salesforce (CRM).
• Provide regular reporting on KPIs, lead pipeline, and overall effectiveness.
• Identify and make recommendations for improvement in process, efficiency, and productivity.

Requirements

• BA/BS in relevant discipline preferred.
• 1+ years of experience as an Inbound SDR Manager, or 2+ years in relevant tech/SaaS sales experience.
• Experience working in a fast-paced, high-growth tech company.
• Strong proficiency with Salesforce (CRM) and Outreach/Salesloft.
• Experience in designing and implementing inbound sales development playbooks and best practices.
• Passionate about coaching and driving high-performance teams with a track record of meeting or exceeding quota.
• Excellent presentation, organizational, and communication skills.

Nice-to-haves

• Experience with scaling an Inbound SDR team.
• Ability to think through career paths and support SDR growth into sales or other internal roles.
• Extremely data-driven with the ability to identify areas for improvement.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Wellness reimbursement
• Take what you need vacation policy
• Generous parental leave for both primary and secondary caregivers