Manager, Information Systems Architecture

$109,600 - $179,500/Yr

Oracle - Boston, MA

Full-time - Mid Level

Boston, MA

Publishing Industries

About the position

The Upgrade Center Integrated Technologies Manager will oversee CareAware and FetaLink upgrade projects, ensuring client satisfaction while adhering to timelines and budgets. This role involves leading a team, driving quality and process improvements, and providing training and guidance to promote associate growth. The manager will also collaborate with various teams to achieve strategic goals and manage operational metrics effectively.

Responsibilities

• Communicate and develop a plan to execute the vision and strategy for the Upgrade Center Integrated Technology team
• Collaborate with the management team on organizational goals and imperatives
• Collaborate with other organizations to improve processes and achieve strategic goals
• Responsible for the success of the client implementation meeting expectations, timelines, and budgets
• Responsible for financial and operational metrics for the team
• Provide effective situational leadership for escalations and operational issues
• Responsible for development, growth, and quality of professional services
• Participate in resource management and planning
• Direct a group of system engineers and technology architects on performing CareAware and FetaLink project work
• Lead and manage a group of UCIT employees to ensure high-quality project delivery, employee growth, and operational effectiveness
• Monitor and support system engineers in their client work, providing guidance, oversight, and coaching to resolve client and professional issues
• Direct the work efforts and results of a team of associates
• Determine Team goals and ensure they are met
• Develop associates through coaching performance, completing performance reviews, goal setting, and development planning
• Promote diversity within the organization and create a respectful work environment

Requirements

• At least 8 years total combined higher education and related work experience
• At least 2 years of healthcare information technology (HCIT) consulting, HCIT support, business operations and/or other client-facing or HCIT solution work experience
• At least 6 years of additional work experience directly related to the duties of the job and/or completed higher education
• Product, technology, or industry expertise relevant to the Oracle Cerner Upgrade process (including but not limited to the following platforms: Millennium, CareAware, MPages, and Soarian)

Nice-to-haves

• At least 2 years of people management, matrix management, project management or other indirect leadership work experience
• Bachelor's degree
• Experience with large scale software upgrades
• Cerner solution support or implementation experience

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance