Manager, Inside Sales (Cox Business)

About the position

The Manager, Inside Sales at Cox Business is responsible for leading an assigned inside sales team to achieve sales goals. This role involves hiring, training, and coaching sales staff while ensuring adherence to corporate sales strategies. The position requires strong leadership and management skills to foster a professional sales culture and meet ambitious sales targets in a budget-driven environment.

Responsibilities

• Develops a professional sales culture and serves as a role model for the sales team.
• Hires and builds a sales team capable of achieving sales and retention goals.
• Coaches and manages the performance of inside sales and retention staff.
• Ensures sales representatives use the IMPACT Sales approach to uncover customer needs.
• Collaborates with the CB Marketing Manager to align sales and marketing objectives.
• Facilitates strategic planning to maximize market share and revenue.
• Sets sales goals and metrics for inside sales representatives based on corporate goals.
• Develops appropriate territory structures for geographical and vertical markets.
• Communicates customer concerns and sales opportunities within the sales team and across systems.
• Leads sales team meetings to coordinate efforts and communicate changes in direction.

Requirements

• Minimum Bachelor's degree in a related discipline and 6 years' experience in a related field.
• 1+ year of experience in a management or lead role.
• Previous experience with business-to-business sales.
• 6 months work experience using Windows-based PCs and Microsoft Office.
• Valid driver's license and reliable transportation.
• Excellent relationship-building and sales skills.

Nice-to-haves

• Experience in a management role leading sales results.
• Telecommunication sales experience.
• Call center sales supervisory or management experience.
• Knowledge of the local market.

Benefits

• Paid jury duty
• Paid holidays
• Company car
• Health insurance
• Dental insurance
• 401(k)
• Military leave
• Paid time off
• Parental leave
• Vision insurance
• Volunteer time off
• Bereavement leave