Manager Insurance & Risk Operations

$46,500 - $104,629/Yr

R1 RCM - Chicago, IL

Full-time - Manager

Chicago, IL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Manager of Insurance & Risk Operations is a key role responsible for overseeing risk reporting, evaluation, and mitigation across both onshore and offshore operations. This position involves close collaboration with various corporate support and operations teams to manage the company's insurance and risk operations programs, ensuring compliance with regulatory requirements and best practices. The role requires strong analytical skills and the ability to communicate effectively with a diverse range of stakeholders, from senior management to front-line leaders.

Responsibilities

• Analyze, identify, and estimate the financial impact of risks affecting the business.
• Work with insurance brokers and carriers to obtain appropriate domestic and international coverages and manage claims.
• Ensure contractual insurance requirements are met and explore alternatives for additional coverages or risk transfer.
• Research regulatory requirements and best practices to develop and implement risk strategies.
• Evaluate and compare estimated risks with company-established criteria, including costs and legal requirements.
• Develop policies and procedures aimed at risk mitigation across the company.
• Track vendor certificates of insurance and ensure compliance with customer contracts.
• Serve as a subject matter expert for insurance-related issues and interface with various departments as needed.
• Stay current with updates to applicable statutes, regulations, and laws.
• Identify and implement performance and process improvements.
• Assist with risk assessments to monitor compliance with laws and regulations.
• Attend and lead company and client committees related to core responsibilities.
• Build strong relationships with clients, employees, and consumers to promote trust and respect.
• Drive operational excellence to improve quality and customer satisfaction.

Requirements

• Bachelor's degree in business or risk management, or equivalent experience of more than 5 years in a similar role managing risk operations.
• Minimum of 4 years of progressive experience in insurance and risk management positions.
• Strong knowledge of insurance and risk management practices, including management of ERM programs or tools.
• Experience procuring insurance and working with insurance brokers.
• Experience with filing and management of claims with carriers and resolving claim issues with legal assistance.
• Excellent analytical and problem-solving skills.
• Excellent verbal and written communication skills, including presentations.
• Ability to coordinate and influence others across the organization.
• Particular experience in insurance and risk management related to a healthcare environment preferred.
• Formal risk management training is preferred.
• Effective computer skills including Microsoft Office products.

Nice-to-haves

• Finance-related degree, certification, or prior related work experience preferred.

Benefits

• Competitive benefits package including health insurance, retirement plans, and paid time off.