Manager, Internal Communications

ADP - Roseland, NJ

Full-time - Mid Level

Roseland, NJ

Professional, Scientific, and Technical Services

About the position

ADP is hiring a Manager, Internal Communications who will play a pivotal role in managing the content, processes, and deadlines that support enterprise-wide internal communications. This position reports to the VP of Internal Communications and is responsible for developing content that informs, engages, and inspires associates, ensuring they have the necessary information to succeed in their roles. The ideal candidate will be driven by success and will be encouraged to bring unique talents and perspectives to the table, contributing to a culture that values innovative ideas and continuous improvement. In this role, you will be tasked with creating various forms of impactful associate communications, including portal stories, announcements, blogs, innovation updates, success stories, and fun campaigns. You will utilize your skills in animation, motion graphics, and video production to enhance the effectiveness of internal communications. Staying abreast of current communications techniques and tools is essential, as is the ability to manage the internal communications content calendar effectively. You will work proactively with team members and stakeholders across the enterprise to handle communications requests and ensure that all deadlines are met. Your responsibilities will also include tracking and measuring communication deliverables and campaigns, ensuring that all work is approved and reviewed for accuracy before distribution. You will develop compelling videos that complement written narratives and overall communications campaigns, creating graphics that align with brand standards to drive visual impact. This role requires a creative storyteller who can engage audiences through various mediums, including video, email, and visual design, while maintaining a high standard of quality in all content produced.

Responsibilities

• Builds animation, motion graphics and videos to promote and share a variety of impactful associate communications.
• Continually learns and adopts best practices; staying abreast of current communications techniques and tools.
• Uses project management skills to oversee the internal communications content calendar to ensure communications deadlines are met.
• Proactively works with the team and stakeholders across the enterprise to handle communications requests.
• Creates videos, animations, digital visuals and motion graphics using Adobe Creative Suite, Vyond and other creative suites.
• Tracks and measures communication deliverables and campaigns.
• Ensures all work is approved and reviewed for financial, legal, grammatical and technical accuracy before distributing it.
• Reports accurate data that is critical to the development of future communications.
• Develops compelling and engaging videos that enhance written narratives and overall communications campaigns.
• Creates graphics that align with brand standards and drive the visual impact of internal communications.

Requirements

• A bachelor's degree in English, communications, journalism, marketing, or a related field is preferred or not required.
• 3+ years of communications, graphic design, journalism, marketing or video experience.
• Creative storyteller, editor, and writer with skills across mediums, including video, email, slide creation and visual design.
• Expert in animation, graphic design, motion graphics and video applications (Adobe Creative Suite: Photoshop, Illustrator, In Design, Vyond, etc.) and experience with online content management and publishing systems.
• Team player who proactively supports the Internal Communications team and incorporates feedback quickly.
• Excellent oral and written communication skills, sharp attention to detail and a high bar for quality content are needed.
• Experience influencing organizations through communications, from audience and stakeholder analysis through approvals, implementation and success metrics tracking.
• Strong project management skills.

Nice-to-haves

• At least 5 years editing, developing and designing videos and motion graphics.
• Specialized training in graphical interface design and the user experience.
• Demonstrated competency in the following: Adobe Creative Suite, Adobe After Effects, Vyond, HTML, DHTML, ASP (VBScript) and/or ASP.NET, JavaScript, Photoshop, Dreamweaver, Flash, FTP clients, WebTrendsLive (or similar technology), SQL Server, and Visio.
• Highly PC or MAC literate in both hardware and software.
• Good oral and written communication skills.
• Proficient in MS Office, especially Word, PowerPoint, and Excel.
• Ability to meet deadlines, and to work under pressure of time constraints.
• Ability to gather and analyze metrics to present recommendations.
• Strong project management skills.
• Ability to independently learn new software programs and use of new hardware.
• Good interpersonal skills in working with others; must be able to lead a team.
• Ability to accept feedback and willingness to implement changes as requested.