Manager, Internal Communications

About the position

You will lead the charge in crafting and executing impactful internal communications and employer branding initiatives that unite KFC US’s team members and franchisees around our mission, values, and strategic vision. Your mission will be to foster a strong, winning culture and position KFC as the ultimate employer of choice in the quick-service restaurant industry.

Responsibilities

• Design and execute internal communication channel strategy
• Develop an internal channel strategy that effectively empowers teams to deliver on our goals and objectives
• Own master integrated communications calendar, collaborating with key partners in Ops, PR and Marketing
• Drive awareness for the KFC US org and downstream stakeholders by crafting compelling multi-media communications
• Shape an engaging and relevant TeamKFC experience by leading the development and execution of content strategy
• Enable impactful, memorable meetings and events by ensuring consistency in content creation
• Manage internal comms budget
• Relationship management with key vendors and agencies
• Pioneer executive communication and thought leadership strategies
• Prepare executives for key speaking opportunities
• Craft compelling thought leadership platforms for key executives
• Collaborate with external communications teams and marketing partners to leverage executive platforms
• Provide communications support, guidance and content for Chief Executives
• Collaborate with key People & Culture partners to design and execute employer branding strategy
• Leverage analytics tools to assess, report and recommend actions to increase employer branding opportunities
• Serve as co-lead of culture squad for KFC US

Requirements

• Bachelor’s degree from an accredited 4-year university in Communications, Journalism, English, or a related field
• 8+ years of experience with a Bachelor’s, 6+ years with a Master’s
• Experience in Internal/Corporate Communication position for a consumer products company ($500M+ in size) preferred
• Excellent oral and written communication and negotiation skills
• Strong analytical skills to leverage data-driven insights
• Exceptional project management capabilities

Nice-to-haves

• Relentless in the pursuit of excellence and maintaining high standards
• Resourceful and adaptive in ambiguous situations
• Resilient in the face of obstacles and persistent in driving towards results
• Thrive in a collaborative environment

Benefits

• Lead transformative internal communications strategies
• Shape KFC’s employer brand and create a culture of connection and purpose
• Collaborate with senior leaders and cross-functional teams
• Work with cutting-edge digital tools to enhance communication platforms