Manager Investor Accounting (On-site)

Unclassified - Coppell, TX

Full-time - Mid Level

Coppell, TX

1-10 employees

About the position

The Investor Accounting Manager at Shellpoint Mortgage Servicing (SMS) plays a crucial role in overseeing the preparation of monthly reconciliations for various custodial accounts for investors. This position focuses on ensuring accuracy and timeliness in financial reporting, while also leading a team to enhance operational procedures and innovate through automation. The ideal candidate will have a strong background in mortgage servicing and investor accounting, with a commitment to building relationships and improving performance.

Responsibilities

• Confirm monthly reconciliations are produced and delivered accurately and on time, including balancing and resolving aging items while meeting contractual SLAs.
• Resolve coding issues with reports by collaborating with management to implement necessary changes and updates to policies and procedures.
• Teach reconciliation skills and research methods to the team, while continuously seeking to improve performance and innovate through automation.
• Partner with Investor Reporting and internal departments to resolve reconciliation outages promptly.
• Work with staff to resolve reconciliation errors and ensure proper documentation is maintained.
• Ensure wires are submitted to reporting team members to address reconciliation items.
• Review reconciliations before external submission, checking for formatting issues, month-over-month consistency, aged item review, full balance roll forward, and large transaction investigation.
• Develop and enhance operational procedures to improve efficiency.
• Assist with internal and external audits as required.
• Handle ad-hoc reporting or research as directed by management.

Requirements

• Bachelor's Degree in Accounting or Finance preferred.
• 5+ years of experience in Mortgage Servicing with at least 3 years in Investor Accounting required.
• Knowledge of the GSE bank reconciliation process for test of expected cash, pool to security balancing, and clearing account balance.
• Advanced MS Excel skills required, including pivot tables, vlookups, and complex formulas.
• Proficient in MS Word and PowerPoint.
• SQL or other database reporting experience preferred.
• Servicing Director knowledge is a plus.
• Proven ability to build strong relationships with stakeholders, learn quickly, be flexible, and think strategically.
• Strong communication skills to interact with Senior Management and other business units.
• Working understanding of operational risks and related controls.
• Understanding of RegAB and USAP Guidelines.

Nice-to-haves

• Experience with automation in financial reporting processes.
• Familiarity with mortgage servicing software and tools.

Benefits

• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental, RX, Vision, Life, Disability Insurance
• 401(k) Plan with company match
• Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
• 1 Volunteer Time Off (VTO) day
• Employee Matching Gifts Program
• Newrez Grants Program