Manager IT Administrator
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About The Position
At Lifespace, team members are at the center of delivering a purpose-driven experience for our residents. We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our IT team today as our new Manager of Community Technology. This role involves handling customer expectations regarding IT services, identifying gaps between customer needs and IT capabilities, and finding innovative solutions to bridge those gaps. You will deliver high levels of customer service with a positive, outgoing approach to service delivery, provide periodic technology training sessions with staff and residents, and ensure the overall technical health and stability of the assigned community, including remote locations. Additionally, you will maintain high levels of resident and team member satisfaction, coach business stakeholders on the potential use of technologies, and represent business unit management’s technology needs to the wider IT department.
