Manager, IT Business Partner - Commercial Operations & Corporate Services

$130,000 - $155,000/Yr

Brother International Corporation - Bridgewater Township, NJ

Full-time - Manager

Bridgewater Township, NJ

501-1,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Manager, IT Business Partner - Commercial Operations & Corporate Services is responsible for aligning business strategies with technology to achieve organizational outcomes. This role serves as a vital link between strategy and execution, developing capability roadmaps in collaboration with business stakeholders to meet specific business objectives. The manager will prioritize project portfolios and enhancement backlogs to ensure efficient use of IT resources, managing relationships within the Commercial Operations & Corporate Services groups.

Responsibilities

• Support the creation, management, and execution of capability roadmaps in collaboration with business stakeholders.
• Assist Director and Sr. Managers in developing multi-year roadmaps outlining distinct projects and enhancement requirements.
• Help present to the business the best way to sequence capabilities for achieving business value.
• Support Business Analysts in documenting potential impacts of change and creating content for socialization.
• Ensure business requirements are documented appropriately for technical understanding.
• Drive consensus among key stakeholders and delivery teams, including EPMO, architecture, engineering, and product management.
• Provide concise reporting to business stakeholders on project and enhancement statuses.
• Identify needs for productive conversations and motivate team members to execute tasks.
• Collaborate with Business Stakeholders, EPMO, Data Enablement, and internal IT teams to remove blockers and resolve issues.
• Communicate supply-related issues to accounts, including delays and capacity constraints.
• Collaborate with Demand Planning, Marketing, and Supply teams to understand SKU/category challenges.
• Support prioritization of projects and enhancements, driving cross-functional product owner alignment.
• Manage the backlog of enhancements and collaborate with Portfolio Manager and Finance to ensure proper planning and budget tracking.

Requirements

• Bachelor's Degree in Finance, Business Operations, Information Technology, or related field.
• Minimum 7 years of relevant experience in an IT Business Partner role or similar.
• Experience in managing Capability Maps for companies.
• Experience in delivering high-quality IT solutions in complex environments.
• Proficiency in Jira and business capability modeling tools.
• Strong leadership, collaboration, and influencing skills.
• Exceptional verbal, written, and visual communication skills.
• Ability to translate complex concepts into actionable recommendations.

Nice-to-haves

• Fluency in Spanish (preferred).
• Fluency in French-Canadian (preferred).
• Knowledge of end-to-end business processes within E-Commerce and Wholesale GTM.

Benefits

• Health Insurance plans (including Dental and Vision Insurance)
• 401(k) Retirement Savings Plan
• Paid holidays
• Paid time off (PTO)
• Tuition reimbursement program