Manager, IT Business Partner Commercial Operations & Corporate Services

$130,000 - $155,000/Yr

Brother International Corporation - Bridgewater Township, NJ

Full-time - Mid Level

Bridgewater Township, NJ

Merchant Wholesalers, Durable Goods

About the position

The Manager, IT Business Partner - Commercial Operations & Corporate Services is responsible for aligning business strategies with technology to achieve organizational outcomes. This role serves as a vital link between strategy and execution, developing capability roadmaps in collaboration with business stakeholders to meet specific business objectives. The position prioritizes project portfolios and enhancement backlogs to ensure efficient use of IT resources, managing relationships within the Commercial Operations & Corporate Services groups.

Responsibilities

• Support the creation, management, and execution of capability roadmaps in collaboration with business stakeholders.
• Assist Director and Sr. Managers in developing multi-year roadmaps outlining distinct projects and enhancement requirements.
• Help present to the business the best way to sequence capabilities for achieving business value.
• Support Business Analysts in documenting potential impacts of change and creating content for socialization.
• Ensure business requirements are documented appropriately for technical understanding.
• Create content to drive consensus among key stakeholders and delivery teams.
• Provide concise reporting to business stakeholders on project statuses to enable informed decisions.
• Identify needs for productive conversations and motivate team members to execute tasks.
• Collaborate with Business Stakeholders, EPMO, and internal IT teams to remove blockers and resolve issues.
• Communicate supply-related issues to accounts, including delays and capacity constraints.
• Collaborate with Demand Planning, Marketing, and Supply teams to understand challenges per SKU/category.
• Support prioritization of projects and enhancements, driving cross-functional product owner alignment.
• Manage the backlog of enhancements and collaborate with Portfolio Manager and Finance to ensure projects are planned and tracked to budget.

Requirements

• Bachelor's Degree in Finance, Business Operations, Information Technology, or related field.
• Minimum 7 years of relevant experience in an IT Business Partner role or similar.
• Experience in managing Capability Maps for companies.
• Proven track record of delivering high-quality IT solutions in complex environments.

Nice-to-haves

• Fluency in Spanish (preferred)
• Fluency in French-Canadian (preferred)
• Experience with Jira and business capability modeling tools.
• Knowledge of end-to-end business processes within E-Commerce and Wholesale GTM.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid holidays
• Paid time off