Spectrum - Charlotte, NC

posted 2 months ago

Full-time - Manager
Charlotte, NC
10,001+ employees
Telecommunications

About the position

As an IT Manager on the Data Center (Network Operations) team at Spectrum, you will play a pivotal role in implementing corporate IT Datacenter Network and Load-balancing initiatives that align with the strategic goals of the organization. Your primary responsibility will be to oversee the day-to-day operations and support for the Datacenter Network and Load-balancing teams. This includes implementing IT standards, policies, and a master plan for the IT Datacenter Network function. You will manage the development and acquisition of new technologies and tools aimed at enhancing the organization's internal operations and data delivery. Additionally, you will be responsible for guiding the organization in deploying new technological directions. In this role, you will actively and consistently support efforts to simplify and enhance the customer experience. You will oversee the departments responsible for the Datacenter Network and Load-balancing, ensuring that the IT plan is executed in accordance with both IT and corporate strategy. Your management will extend to the maintenance and enhancement of hardware and software systems that support field business applications and local area networks (LAN) and wide area networks (WAN) for employees. You will also manage IT employees to ensure uninterrupted IT network support at maximum performance levels, while ensuring compliance with IT standards, policies, and procedures. Furthermore, you will be accountable for respective budgets, ensuring that resources are allocated effectively to meet operational needs.

Responsibilities

  • Oversee day-to-day operations and support for the Datacenter Network and Load-balancing teams.
  • Implement IT standards, policies, and master plans for the IT Datacenter Network function.
  • Manage the development and acquisition of new technologies and tools to improve internal operations and data delivery.
  • Implement new technological directions and manage deployment within the organization.
  • Support efforts to simplify and enhance the customer experience.
  • Manage maintenance and enhancement of hardware and software systems for field business applications and LAN/WAN.
  • Ensure compliance with IT standards, policies, and procedures.
  • Accountable for respective budgets.

Requirements

  • 3 years of IT work experience
  • 1 year of Project management experience
  • BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
  • Basic computer skills, with proficiency in Word and Excel
  • Knowledge of computer and/or network systems, applications, procedures, and techniques
  • Experience leading others and providing constructive feedback
  • Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
  • Skill in organizing resources and establishing priorities
  • Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
  • Ability to distill complex technical information into clear, concise communication material
  • Ability to meet rigorous deadlines while managing multiple projects concurrently

Nice-to-haves

  • 2+ years of Management or leadership experience
  • Experience in a Data Center / Network Operations environment
  • Experience with new and legacy switching technologies including Fabricpath, Vxlan, EVPN, and spanning-tree
  • Experience with F5 Local Traffic Manager (LTM), Global Traffic Manager (GTM), Global Server Load-Balancing (GSLB)
  • Experience in network automation/scripting utilizing Python, Ansible or other technologies

Benefits

  • Comprehensive pay and benefits package
  • Support for all aspects of employee well-being
  • Opportunities for career growth and advancement
  • Inclusive workplace culture
  • Access to innovative tools and technology
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