Manager, IT (Data Center - Network Operations)

Spectrum - Maryland Heights, MO

Full-time - Mid Level

Maryland Heights, MO

10,001+ employees

Telecommunications

About the position

As an IT Manager on the Data Center (Network Operations) team at Spectrum, you will play a pivotal role in implementing corporate IT Datacenter Network and Load-balancing initiatives that align with the strategic goals of the organization. Your primary responsibility will be to oversee the day-to-day operations and support for the Datacenter Network and Load-balancing teams. This includes implementing IT standards, policies, and a master plan for the IT Datacenter Network function. You will manage the development and acquisition of new technologies and tools aimed at enhancing the organization's internal operations and data delivery. Additionally, you will be responsible for implementing new technological directions and managing the deployment of these technologies within the organization. In this role, you will actively support efforts to simplify and enhance the customer experience. You will oversee departments within the Datacenter Network and Load-balancing teams, ensuring that IT plans are executed in accordance with corporate strategy. Your management will extend to the maintenance and enhancement of hardware and software systems that support field business applications and local area networks (LAN) and wide area networks (WAN) for employees. You will also manage IT employees to ensure uninterrupted network support at maximum performance levels while ensuring compliance with IT standards, policies, and procedures. Furthermore, you will be accountable for respective budgets, ensuring that resources are allocated effectively to meet operational needs.

Responsibilities

• Oversee the implementation of corporate IT Datacenter Network and Load-balancing initiatives.
• Manage day-to-day operations and support for the Datacenter Network and Load-balancing teams.
• Implement IT standards, policies, and master plans for the IT Datacenter Network function.
• Manage the development and acquisition of new technologies and tools to improve internal operations and data delivery.
• Implement new technological directions and manage deployment within the organization.
• Support efforts to simplify and enhance the customer experience.
• Ensure compliance with IT standards, policies, and procedures.
• Accountable for respective budgets.

Requirements

• 3 years of IT work experience
• 1 year of Project management experience
• BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
• Basic computer skills, with proficiency in Word and Excel
• Knowledge of computer and/or network systems, applications, procedures, and techniques
• Experience leading others and providing constructive feedback
• Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
• Skill in organizing resources and establishing priorities
• Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
• Ability to distill complex technical information into clear, concise communication material
• Ability to meet rigorous deadlines while managing multiple projects concurrently
• Ability to read, write, speak and understand English
• Ability to learn and support new systems and applications
• Ability to work with others to resolve problems and handle requests or situations
• Ability to display a sense of urgency to resolve issues quickly and efficiently
• Ability to multi-task and handle changing priorities in a fast-paced environment.

Nice-to-haves

• 2+ years of Management or leadership experience
• Experience in a Data Center / Network Operations environment
• Experience with new and legacy switching technologies including Fabricpath, Vxlan, EVPN, and spanning-tree
• Experience with F5 Local Traffic Manager (LTM), Global Traffic Manager (GTM), Global Server Load-Balancing (GSLB)
• Experience in network automation/scripting utilizing Python, Ansible, or other technologies.

Benefits

• Comprehensive pay and benefits package
• Support for all aspects of employee well-being
• Opportunities for career growth and advancement
• Access to innovative tools and technology
• Supportive and inclusive workplace culture