Spectrum - Centennial, CO

posted 2 months ago

Full-time - Mid Level
Centennial, CO
10,001+ employees
Telecommunications

About the position

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience. As an IT Manager on the Data Center (Network Operations) team, you'll be responsible for the team implementing corporate IT Datacenter Network and Load-balancing initiatives that support the strategy and goals of the corporation. You will oversee day-to-day operations and support for the Datacenter Network and Load-balancing teams. This role involves implementing IT standards, policies, and/or master plans for the IT Datacenter Network function. You will manage the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery, as well as implement new technological directions and manage the organization in the deployment. In this position, you will actively and consistently support all efforts to simplify and enhance the customer experience. You will oversee departments of the Datacenter Network and Load-balancing, implement IT plans according to the IT and corporate strategy, and manage the maintenance and enhancement of hardware and software systems that support field business applications and local area network/wide area networks (LAN/WAN) for employees. Additionally, you will manage IT employees to ensure uninterrupted IT network support at maximum performance and ensure compliance with IT standards, policies, and procedures, while being accountable for respective budgets.

Responsibilities

  • Oversee day-to-day operations and support for the Datacenter Network and Load-balancing teams.
  • Implement IT standards, policies, and/or master plans for the IT Datacenter Network function.
  • Manage the development and acquisition of new technologies and tools to improve internal operations and data delivery.
  • Implement new technological directions and manage deployment within the organization.
  • Support efforts to simplify and enhance the customer experience.
  • Manage maintenance and enhancement of hardware and software systems for field business applications and LAN/WAN.
  • Ensure uninterrupted IT network support at maximum performance.
  • Ensure compliance with IT standards, policies, and procedures.
  • Accountable for respective budgets.

Requirements

  • 3 years of IT work experience
  • 1 year of Project management experience
  • BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
  • Basic computer skills, with proficiency in Word and Excel
  • Knowledge of computer and/or network systems, applications, procedures, and techniques
  • Experience leading others and providing constructive feedback
  • Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
  • Skill in organizing resources and establishing priorities
  • Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
  • Ability to distill complex technical information into clear, concise communication material
  • Ability to meet rigorous deadlines while managing multiple projects concurrently

Nice-to-haves

  • 2+ years of Management or leadership experience
  • Experience in a Data Center / Network Operations environment
  • Experience with new and legacy switching technologies including Fabricpath, Vxlan, EVPN and spanning-tree
  • Experience with F5 Local Traffic Manager (LTM), Global Traffic Manager (GTM), Global Server Load-Balancing (GSLB)
  • Experience in network automation/scripting utilizing Python, Ansible or other technologies.

Benefits

  • Opportunities for advancement
  • Comprehensive pay and benefits package
  • Support for all aspects of well-being
  • Real value at every stage of life
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