Manager, IT Integration

Independent Administrative Services

Full-time - Manager

501-1,000 employees

About the position

The position at AmeriLife involves overseeing a department to ensure it is well-staffed and equipped to meet quality and service standards. The role includes hiring and training employees, developing business strategies, and performing various tasks to ensure the department's success in a competitive insurance market.

Responsibilities

• Delegating responsibilities and supervising business operations.
• Hiring, training, motivating, and coaching employees to provide attentive and efficient service to customers.
• Assessing employee performance and providing feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Analyzing information and processes to develop more effective strategies.
• Establishing and achieving business objectives.
• Maintaining a clean and professional business environment.
• Generating reports and presenting information to upper-level managers or other departments.
• Ensuring staff members follow company policies and procedures.
• Performing other duties to ensure the overall success of the business.

Requirements

• Bachelor's degree in Business Management or related field, or equivalent experience.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.