Manager, IT Organizational Change Management

Delhaize America - Chicago, IL

Full-time - Senior

Hybrid - Chicago, IL

Food and Beverage Retailers

About the position

The IT Strategy and Transformation team within the Office of the CIO is responsible for planning, strategy and execution of large-scale IT transformation programs including operating model transformations and related people, process and technology/tool transformations across IT and business teams. This role will be accountable for leading all aspects change management on IT strategic and transformation initiatives. Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Chicago, IL, and Quincy, MA. Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Responsible for development and execution of change strategy, change impact, change readiness, stakeholder engagement, communication plan and training across all strategic IT initiatives
• Develop comprehensive ADKAR change journeys and plans by stakeholder persona (including change, mindset shifts, communications, and learning)
• Partner with ADUSA Communications team on developing and executing communication strategy and plans for all stakeholder groups.
• Partner with ADUSA business change management to build and deliver an enterprise-wide change management strategy to support operating model transformations
• Partner with IT learning and development to build and execute learning plans.
• Advise and support project teams in integrating change management activities into their project plans.
• Manage team of Change Leadership project managers (contractors) and ensure standard change management practices are applied across the organization
• Work collaboratively across IT, supporting functions and business stakeholder groups.

Requirements

• Bachelor's degree in relevant field or equivalent experience
• 8+ years in organizational change management.
• Proven change leader with demonstrated skill and experience in change management principles and experience leading change management in large-scale IT transformations and/or strategic initiatives
• Self-starter with the ability to lead teams through ambiguity to solve problems and drive results
• Strong organizational, communication, interpersonal, relationship-building skills conducive to collaboration; able to work well in a cross-functional environment
• Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike
• Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences.
• Building partnerships and working collaboratively with others to meet shared objectives.
• Demonstrate appropriate influencing skills and independent thinking when working with a broad range of stakeholders, from senior leaders to subject matter experts.

Nice-to-haves

• Experience with change management within a technology function.
• Experience leading change management for large scale IT transformations.
• Experience working in a Product/Platform based operating model.
• Experience working with Agile teams
• Consulting Experience

Benefits

• Diversity, Equity, Inclusion and Belonging initiatives
• Total wellness programs encompassing physical, financial and emotional wellness
• Opportunities for personal and professional growth