Manager, IT Product Manager (Infor CPQ)

About the position

HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging. We are adding a Manager, Applications Management to our team. The Manager, Applications Management (Infor CPQ) will take ownership of our Infor CPQ (Configure Price Quote) platform while leveraging knowledge of CPQ to enhance integration and functionality. This role will act as the bridge between business stakeholders and technical teams, ensuring that the CPQ platforms meet business objectives, streamline quoting processes, and deliver a seamless user experience. This role is also a Center of Excellence (CoE) leader. The CoE will drive innovation, standardization, and best practices in IT-related areas. It serves as a hub of expertise, providing leadership, guidance, and support to improve technology solutions, processes, and alignment with business goals.

Responsibilities

• Own the development, roadmap, and overall strategy for Infor CPQ.
• Leverage knowledge of Infor CPQ to advise on best practices and integration opportunities.
• Work with stakeholders to define product goals, prioritize features, and manage the product backlog.
• Generate Bills of Materials for ATO & CTO models for Manufacturing (into Oracle EBS).
• Partner with cross-functional teams, including sales, engineering, and operations, to gather requirements and align solutions with business goals.
• Translate complex business needs into clear, actionable product specifications.
• Facilitate workshops and stakeholder meetings to ensure alignment and user adoption.
• Be the main technology point of contact for any technical and solution architecture questions.
• Oversee configuration and customization of Infor CPQ to meet specific business needs.
• Collaborate with technical teams to ensure seamless integration between Infor CPQ and other enterprise systems (e.g., ERP, CRM).
• Review deliverables from the off-shore development team.
• Drive testing, troubleshooting, and performance optimization of CPQ platforms.
• Provide leadership and training by developing and communicating configuration and pricing design and strategies.
• Establish and promote industry-standard methodologies, tools, and processes across IT teams.
• Ensure consistency in technology implementations and operations.
• Provide training, documentation, and support to end-users and stakeholders.
• Analyze usage data and feedback to identify opportunities for product enhancement.
• Stay updated on industry trends, emerging technologies, and CPQ platform advancements to maintain a competitive edge.
• Establish and promote industry-standard methodologies, tools, and processes across IT teams.
• Ensure consistency in technology implementations and operations.
• Pilot new technologies and determine their feasibility and business value.
• Define policies and guidelines to ensure IT systems comply with regulatory requirements and organizational standards.
• Monitor adherence to security, data privacy, and operational frameworks.
• Act as a knowledge repository, sharing insights, tools, and lessons learned across the organization.
• Serve as a resource for project teams, offering technical expertise and tools to optimize execution.
• Use analytics and reporting to identify areas for improvement.

Requirements

• 5+ years of experience as a Product Manager or in a similar role with a focus on CPQ systems.
• At least 3+ years of CPQ development experience.
• At least 5+ years of hands-on experience with any leading teams or implementations.
• Expertise in Infor CPQ implementation, management, and customization.
• Knowledge of Oracle including integration and feature comparison.
• Strong functional knowledge of CPQ functionality.
• Strong understanding of sales and quoting processes in a B2B environment.
• Excellent project management skills, with a track record of delivering complex IT projects on time and within budget.

Nice-to-haves

• Expertise in understanding the product hierarchy and product capabilities.
• Good knowledge of web services (SOAP/REST with XML/JSON) and how they can be utilized in CPQ toolset.
• Must be well versed with writing the CPQ rules for constraints, hiding, validations & recommendations.
• Able to write configuration rules to derive the respective quantities and pricing for each model and/or part.
• Good understanding of DBMS concepts.
• Good understanding of release planning, source control & deployments in SDLC.
• Hands on C#.Net development experience.
• Good understanding of Microsoft SQL Server.
• Basic understanding of Microsoft IIS (Web Server).

Benefits

• Benefits on Day 1, including a new voluntary benefit, Daily Pay.
• Visa sponsorship is available for this position.
• Relocation assistance.