Educational Testing Service - Princeton, NJ
posted 2 months ago
Full-time - Manager
Princeton, NJ
Educational Services
About the position
The Manager, IT position at Educational Testing Service (ETS) is responsible for overseeing the daily operations of an IT team, managing business requests for new applications and modifications to existing systems. This role requires subject matter expertise in IT, as well as the ability to train and develop technical staff, monitor deliverables, and ensure timely project delivery. The Manager will also handle financial management, including budget development and adherence to financial guidelines, while fostering a collaborative and innovative team environment.
Responsibilities
- Oversee and direct daily operations of the IT team.
- Manage, evaluate, and prioritize business requests for new applications or technologies.
- Assist the IT Director in training and developing technical staff members.
- Monitor quality of deliverables and staff productivity.
- Develop and oversee a staff of both exempt and non-exempt employees.
- Provide financial management expertise by developing the annual budget.
- Lead, motivate, and set a vision for the teams.
- Proactively manage individual and team performance to ensure achievement of goals.
- Build and sustain trusting relationships with colleagues and customers.
- Deliver work outputs that meet organizational needs.
Requirements
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- 7+ years of progressively responsible experience in IT management.
- 7+ years of experience in IT technologies, trends, analysis, and development.
- Excellent planning, organization, and problem identification skills.
- Demonstrated problem-solving ability and results orientation.
- Proven ability to work effectively on multiple projects simultaneously.
- Excellent written and verbal communication skills.
Nice-to-haves
- Previous supervisory experience preferred.
- Familiarity with performance management processes.
- Experience with MS Excel and other MS Office applications.
Benefits
- 401(a) retirement plan
- 403(b) retirement plan
- Commuter assistance
- Dental insurance
- Health insurance
- Paid time off
- Pet insurance
- Tuition reimbursement
- Generous continuous learning support
- Additional PTO for volunteer work
