Shi International Ltd - Jackson, MS
posted 2 months ago
The Manager - ITAM Software Engineering will play a pivotal role in shaping the future of IT Asset Management (ITAM) applications at SHI International Corp. This position is designed for a dynamic leader who is passionate about technology and has a strong background in software engineering. The primary responsibility of the ITAM Software Development Manager (SDM) is to build next-generation ITAM applications that deliver a world-class service experience. The SDM will be tasked with creating, refining, and deploying a comprehensive set of technologies utilizing full-stack development practices, with a strong emphasis on leveraging AWS and adhering to common industry standards. In this role, the SDM will lead a talented cross-functional tech team, which includes software engineers and quality assurance professionals. The output from the development team will focus on creating scalable, low-latency, and intelligent software solutions that significantly impact customer experiences. The SDM will set attainable goals for each team member, ensuring that projects are delivered on schedule while providing guidance to enhance productivity. This position requires managing multiple projects simultaneously, ensuring that appropriate software development procedures and processes are adhered to, and representing the software development team in various meetings. The SDM will also participate in design control activities, monitor and evaluate project progress, and ensure the completion of tasks. A critical aspect of this role involves writing, reviewing, and revising project requirements and specifications, as well as understanding client requirements and translating them into application features. Collaboration with IT professionals to set specifications for new applications is essential, along with providing technical support to team members. Maintaining confidentiality regarding processed, stored, or accessed information is a fundamental requirement of this position.