Shi International Ltd - Boston, MA
posted 2 months ago
The Manager - ITAM Software Engineering will play a pivotal role in shaping the future of IT Asset Management (ITAM) applications at SHI International Corp. This position is designed for a dynamic leader who will be responsible for building next-generation ITAM applications that deliver a world-class service experience. The Software Development Manager (SDM) will be tasked with creating, refining, and deploying a comprehensive set of technologies utilizing full-stack development practices, primarily leveraging AWS and adhering to common industry standards. The SDM will lead a talented cross-functional team comprising software engineers and quality assurance professionals, ensuring that the output of the development team results in scalable, low-latency, and intelligent software solutions that significantly impact customer satisfaction and operational efficiency. In this role, the SDM will set attainable goals for each team member, fostering an environment that encourages productivity and collaboration. The manager will oversee multiple projects simultaneously, ensuring that appropriate software development procedures and processes are adhered to throughout the project lifecycle. The SDM will represent the software development team in various meetings, participate in design control activities, and monitor the progress of tasks and projects to ensure timely completion. Additionally, the manager will be responsible for writing, reviewing, and revising project requirements and specifications, translating client needs into actionable application features, and providing technical support to team members while maintaining confidentiality regarding sensitive information. This position reports directly to the Sr. Director of IT Transformation and is integral to the ongoing success and innovation within SHI's ITAM services. The ideal candidate will possess a strong background in software engineering management, with a focus on building and managing scalable reporting platforms, and will be well-versed in Agile methodologies, particularly Scrum. The SDM will also need to demonstrate excellent communication skills, both written and verbal, to effectively convey complex subject matter to diverse audiences and stakeholders.