Shi International Ltd - Columbus, OH
posted 2 months ago
The Manager - ITAM Software Engineering will play a pivotal role in shaping the future of IT Asset Management (ITAM) applications at SHI International Corp. This position is designed for a dynamic leader who will be responsible for building next-generation ITAM applications that deliver a world-class service experience. The Software Development Manager (SDM) will be tasked with creating, refining, and deploying a comprehensive set of technologies utilizing full-stack development practices, primarily leveraging AWS and adhering to common industry standards. The SDM will lead a talented cross-functional tech team, which includes software engineers and quality assurance professionals, to ensure the development of scalable, low-latency, and intelligent software solutions that significantly impact customer satisfaction and operational efficiency. In this role, the SDM will set attainable goals for each team member, ensuring that projects are delivered on schedule while providing guidance to enhance productivity. The manager will oversee multiple projects simultaneously, ensuring that appropriate software development procedures and processes are adhered to. The SDM will represent the software development team in various meetings, participate in design control activities, and monitor the progress of tasks and projects to ensure timely completion. Additionally, the manager will be responsible for writing, reviewing, and revising project requirements and specifications, translating client needs into application features, and collaborating with IT professionals to set specifications for new applications. Maintaining confidentiality regarding processed, stored, or accessed information is also a critical aspect of this role.