Manager, Key Account

$77,200 - $96,500/Yr

Carl Zeiss Vision - Nashville, TN

Full-time - Mid Level

Nashville, TN

10,001+ employees

Miscellaneous Manufacturing

About the position

The Key Account Manager at ZEISS is responsible for managing customer relationships and driving revenue growth for assigned retail accounts. This role involves developing and executing business strategies, maintaining communication with accounts, and leading initiatives to enhance product penetration and awareness. The Key Account Manager will work closely with cross-functional teams to ensure alignment on customer objectives and performance metrics.

Responsibilities

• Meet and exceed quarterly and annual revenue targets as communicated by SVP/President.
• Develop and execute business development strategy to grow Net Sales on ALL national and regional retail.
• Propose best in class approaches to market to each channel and new account.
• Prepare recommended business proposal for each prospective account or target customer.
• Maintain cadence of business update and account communication.
• Lead, organize and facilitate daily activity between CZV and Strategic Account.
• Develop, plan and implement key product initiatives and value-added programs to drive category penetration, awareness, sell in of Accessories products.
• Set clear direction and communication on customer KPI's, feedback and corrective actions with Cross-Functional Departments (Supply Chain, Quality, IT, TPEG...etc.).
• Develop and deliver high impact, customer relevant, and financially supported proposals.
• Prepare sales and volume forecasts to support budget and planning cycles.
• Provide timely and continuous input to Accessories Management to ensure plans are on track.
• Gather and analyze competitive data; Communicate findings and recommendations.
• Perform any and all necessary functions to ensure that sales meet objectives.

Requirements

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum 5 years account management experience required; US Mass, Grocery, CE, Pharmacy, and/or Club experience.
• 5 years of experience in CPG, CE and/or OTC products preferred.
• Demonstrated customer-centric results.
• Professional approach to selling techniques, negotiation skills and customer relations.
• Strong interpersonal and cross-functional team skills.
• Exceptional verbal and written communication skills.
• Problem solving and decision making in a complex and changing environment.
• Financial skills in budgeting, forecasting, and analytics.
• Ability and willingness to travel (40-80% travel).
• Experience with key national accounts in a fast-paced environment preferred.
• Experience with Salesforce.com or other CRM preferred.

Nice-to-haves

• Experience with key national accounts in a fast-paced environment preferred.
• Experience with Salesforce.com or other CRM preferred.

Benefits

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay