Manager - Knowledge, Learning and Systems

The World Bank - Wenatchee, WA

Full-time - Manager

Wenatchee, WA

Credit Intermediation and Related Activities

About the position

The Manager - Knowledge, Learning and Systems at the World Bank Group's International Finance Corporation (IFC) is a pivotal role that focuses on enhancing the organization's Environmental and Social (E&S) knowledge management and learning strategies. The IFC is the largest global development institution dedicated to the private sector in emerging markets, operating in over 100 countries. The mission of the IFC is to leverage the private sector's power to eradicate extreme poverty and promote shared prosperity on a sustainable planet. The Environmental & Social Policy and Risk Department (CES) is responsible for overseeing the implementation of E&S policies and standards, providing independent expertise, and supporting regional teams in managing E&S risks effectively. In this role, the successful candidate will lead a team of 15 professionals, driving the development of good practice guidance and tools on emerging E&S issues such as gender-based violence, biodiversity, labor, supply chains, and climate change. The KLS Manager will also be responsible for creating training programs for both staff and clients, as well as developing new systems like ESG 360, which serves as a comprehensive platform for E&S processing and client engagement. The position requires close collaboration with regional ESG teams, industry departments, and the communications team to ensure that IFC maintains its leadership in E&S risk management. The KLS Manager will report directly to the CES Director and will be part of the CES Leadership Team, contributing to the overall strategy and operational effectiveness of the department. This role is critical in ensuring that IFC's extensive knowledge and experience in E&S risk management are effectively shared and utilized to enhance the performance of clients and stakeholders in emerging markets.

Responsibilities

• Lead IFC Environmental and Social (E&S) knowledge, learning and systems (KLS) strategy and prioritization.
• Champion global knowledge and innovation, promoting collaboration and knowledge sharing across regional E&S management and teams.
• Mentor staff and support career development.
• Represent IFC at public and professional fora to help maintain, share and promote IFC's leadership, knowledge and expertise on E&S risk management in emerging markets.
• Oversee IFC E&S knowledge, learning and systems (KLS) work program.
• Ensure high-quality outputs by team; manage budgets and timeline.
• Develop and support the implementation of IFC's E&S learning and knowledge management strategy, identifying and spearheading the development of E&S learning programs, knowledge tools, products and publications.
• Develop and manage a global platform for operational E&S learning, ensuring that lessons learned are captured, considered, disseminated, and integrated into subsequent project processing and monitoring, client engagements and product development/improvement.
• Develop and deliver annual internal E&S training plans for Regional Directors, Country Managers, Regional ESG Managers and E&S staff as well as operational staff and Managers.
• Support the calibration and quality control of the new ESG 360, a one-stop platform supporting robust and consistent risk-based due diligence, rating, disclosure and monitoring of IFC's investment operations in collaboration with CES Global Support unit's QA team.
• Support further development and use of AI tools such as MALENA.
• Contribute, as needed, to a diverse and effective communications strategy and content development for E&S risk management in coordination with the other members of the CES Leadership Team and in close liaison with the Communication Department.
• Contribute to overall CES priorities and provide cross-department support to the Director and other members of the CES Leadership Team.

Requirements

• Advanced degree in communication, economics, business or environmental management, science, social-development related discipline.
• Minimum of 12 years of relevant operational experience, including private sector experience in areas such as: capacity building, IT system development, stakeholder engagement, E&S management, policy research.
• Clear understanding of, and experience in, the operation of IFC markets, including those in FCS and IDA countries.
• International experience required with focus on emerging markets and developing economies.
• Creative and strategic thinker with the ability to conceptualize ideas, translate these into actions and drive their implementation / uptake.
• Strong communication, KM and public speaking skills and the ability to represent IFC in global and regional fora, as well as to key external clients, government authorities, other stakeholders.
• Exemplary project management skills and ability to manage multiple tasks simultaneously under tight deadlines.
• Excellent leadership and people management skills, particularly demonstrated in a complex organizational setting with responsibilities for leading and managing large, multi-faceted, projects and functions in partnership with other stakeholders. Superior track record in managing staff.
• Demonstrated ability to build relationships with diverse partners and clients.
• Willingness to travel as and where necessary.

Benefits

• Retirement plan
• Medical insurance
• Life insurance
• Disability insurance
• Paid leave including parental leave
• Reasonable accommodations for individuals with disabilities