Manager - Luxury Retail & Beauty Services

$70,000 - $85,000/Yr

Unclassified - Fairfield, CA

Full-time - Mid Level

Fairfield, CA

11-50 employees

About the position

The Manager - Luxury Retail & Beauty Services is responsible for leading a team in a fast-growing beauty service provider. This role focuses on inspiring and empowering team members to achieve performance goals while ensuring a high standard of customer service. The manager will be involved in hiring, training, and retaining a customer-focused team, driving sales, and maintaining operational excellence in a competitive industry.

Responsibilities

• Empower and inspire teams to achieve and exceed performance goals.
• Hire and retain a customer-focused team.
• Be KPI focused and sales driven in a competitive industry.
• Make difficult decisions with honesty and integrity.
• Set and achieve team and personal goals.
• Motivate the team through positive coaching and support.
• Ensure the customer experience is held to the highest standard with solution-driven service.

Requirements

• Management experience with teams of 5-20.
• Flexibility to work mornings, evenings, and weekends.
• Commitment to work until the job is done.
• Proven track record of leadership and operational excellence in a sales-driven environment.
• Ability to effectively communicate both verbally and in writing.

Nice-to-haves

• Organized and self-motivated.
• Analytical, data-driven, and process-oriented.
• Excellent communicator with empathy for customers and team.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• Employee discount
• Opportunities for advancement