Manager, Marketing Channel Analytics and Operations

$148,500 - $239,200/Yr

Tock - New York, NY

Full-time - Manager

Hybrid - New York, NY

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

Squarespace is seeking a Manager to lead the Marketing Channel Analytics and Operations team, focusing on driving growth through innovative analytical, process, and technology solutions. This role involves solving complex marketing challenges and influencing business results while managing a skilled team of analysts. The position is hybrid, based in New York City, and reports to the Director of Acquisition & Revenue Analytics.

Responsibilities

• Lead a team of skilled data and operations analysts to achieve business results and operational efficiency.
• Build cohesive partnerships across Marketing, Data Science, Engineering, and other departments to drive strategy and outcomes.
• Deliver innovative analytical, process, and technology solutions to maximize scale and performance across marketing channels.
• Surface relevant business insights and market trends to senior leaders and empower business partners with self-service tooling.
• Promote knowledge and best practices across the Insights & Analytics community.

Requirements

• 10+ years delivering analytical, process, and technology solutions at a marketing agency or in-house marketing team.
• 5+ years managing a team, including hiring and developing talent.
• Experience driving marketing channel strategy and performance through data analysis and insights.
• Expertise in measurement solutions, customer segmentation, and campaign operations across various marketing channels.
• Knowledge of AdTech and MarTech platforms and their business applications.
• Expertise in SQL and BI/visualization tools.
• Experience setting and achieving roadmaps and project plans.
• Exceptional communication and relationship-building skills.

Nice-to-haves

• Experience working with VP and C-suite level stakeholders.

Benefits

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave
• Up to 12 weeks to care for an ill family member
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year!