Acima - Draper, UT
posted about 2 months ago
This role oversees the delivery of one or more products within the Upbound Digital Commerce Journey Platform. As a Delivery Manager, your primary role is to coordinate and manage the entire software development process for your products. You will be the indirect manager for a group of technologists who work in an agile operating model to deliver on key strategic, business, and technology initiatives. You will partner closely with product management and the business to ensure there is an understanding of the business needs and priorities that the team should account for when ensuring on-time delivery. You are responsible and accountable for quality software delivery and maintaining team capacity, velocity, and technical oversight. In this position, you will need a solid technical understanding of Digital Commerce technologies, including but not limited to e-commerce platforms, content management systems, payment gateways, CRM systems, and analytics tools. You will function as the engineering representative for Digital Commerce products, bringing strong technical and business acumen to your product management partnership. Your responsibilities will include monitoring and ensuring the team balances technology work with strategic and business priorities, guiding and motivating the team within the respective digital factory, and fostering collaboration and effective communication. You will act as a liaison to other software engineering teams, architect solutions, and solve problems across system boundaries. Additionally, you will provide technical oversight to software engineers on the team, assign work, monitor progress, and provide engineering support for the team and the Center of Excellence. You will also be responsible for ensuring the team's designs and code meet architectural goals and standards, as well as overseeing the team's response to third-tier support, monitoring, troubleshooting, and working to minimize downtime events. In the absence of a dedicated scrum master, you will partner in backlog grooming, ensuring agile maturity, and ensuring your team performs in accordance with the agile framework.