Cpi Security Systems - Charlotte, NC

posted 5 months ago

Full-time - Mid Level
Charlotte, NC
Administrative and Support Services

About the position

CPI Security, a leader in the security and automation solutions industry, is seeking a Manager of Digital Marketing Analytics and Innovation to join our growing team in Charlotte, North Carolina. This position is more than just a job; it represents an opportunity for a fulfilling and purpose-driven career. The successful candidate will manage and implement digital tagging and analytics measurement strategies for CPI Security's portfolio of digital products, which includes websites, product pages, offer pages, lead generation, mobile applications, and reporting applications. This role will require close collaboration with development, analytics, digital marketing, and business team members to capture the data necessary for informed business decisions. You will play a pivotal role in our mission to protect our customers and what matters most to them. As part of the Digital Analytics & Innovation team within CPI Security's eCommerce organization, you will focus on enabling new digital marketing capabilities and defining the strategic roadmap for evolving our eCommerce platforms across both digital and non-digital spaces. Your responsibilities will include the development and implementation of analytics and tagging strategies across all digital properties, with an emphasis on enhancing reporting, analytics, and paid media optimization activities. You will design and document customized analytics tracking specifications for all digital channels, including web, mobile apps, and microsites, ensuring that data capture is consistent and accurate across platforms. In this role, you will also be responsible for managing the testing, quality assurance, quality control, and debugging of analytics and tagging code. As the subject matter expert on web analytics and digital tagging, you will work with business partners and agencies to ensure that all digital media is tagged and trackable, allowing for the creation and sharing of standard reports. You will track, prioritize, and manage analytics implementation initiatives across multiple teams, serving as the primary contact for all analytics and tracking implementation requests. Additionally, you will oversee the setup and management of Google & Bing Search Consoles, as well as tagging and implementation for social media platforms such as Facebook, TikTok, Instagram, and X.

Responsibilities

  • Manage and implement digital tagging and analytics measurement strategy for CPI Security's digital products.
  • Design and document customized analytics tracking specifications for all digital channels, including web, mobile apps, and microsites.
  • Partner with internal and external development teams to test and deploy new tracking solutions while monitoring and optimizing existing integrations.
  • Manage the testing, QA, QC, and debugging of analytics/tagging code.
  • Operate as the subject matter expert on web analytics and digital tagging.
  • Work with business partners and agencies to ensure that all digital media is tagged and trackable for standard report creation.
  • Ensure data capture is consistent and accurate across platforms.
  • Track, prioritize, and manage analytics implementation initiatives across multiple teams.
  • Serve as the contact for all analytics/tracking implementation requests.
  • Oversee Google & Bing Search console setup and management.
  • Manage tagging and implementation for social media platforms such as Facebook, TikTok, Instagram, and X.

Requirements

  • Bachelor's degree in marketing, Business, Computer Science, Information Technology, or a related field preferred.
  • 2+ years' hands-on experience with Google Analytics (360, GA4), Google Tag Manager, and Google & Bing Search Consoles in web and mobile app environments.
  • 2+ years of experience with JavaScript, jQuery, HTML, and CSS.
  • Functional knowledge of digital commerce business processes.

Nice-to-haves

  • Experience with data visualization tools such as Tableau and Dataroma.
  • Strong communication skills to convey technical information to non-technical audiences.

Benefits

  • Aggressive pay and the opportunity to work for an iconic brand.
  • Great medical, dental, vision, short- and long-term disability, and life insurance options.
  • Company paid holidays, floating holiday, and paid time off (PTO).
  • 401(k) plan with competitive company match.
  • Eligible for free monitored security system after 90 days.
  • Education assistance to support employees in improving their skills and furthering their education.
  • Engaging and fun company culture with a diverse group of people.
  • Volunteer and community engagement opportunities, particularly focusing on underserved communities.
  • On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with dedicated fitness staff.
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