Manager of Hospitality

$60,000 - $80,000/Yr

Valiant Living - Greenwood Village, CO

Full-time - Mid Level

Greenwood Village, CO

Nursing and Residential Care Facilities

About the position

The Manager of Hospitality at Valiant Living is responsible for overseeing the daily operations of housing, hospitality, and logistics within a recovery and treatment center. This role ensures a safe, clean, and compassionate environment that supports the well-being and recovery of clients. The manager will handle financial management, staff supervision, and coordination with clinical teams to enhance client care and operational efficiency.

Responsibilities

• Oversee day-to-day operations of housing, hospitality, and logistics.
• Manage budgets and optimize expenses for operational costs.
• Complete and optimize documentation for housing and safety procedures.
• Manage relationships with property management companies and contractors.
• Oversee all Valiant Housing properties and coordinate property maintenance.
• Plan and implement staff schedules and manage payroll.
• Ensure client care and safety protocols are followed in PHP and IOP logistics.
• Collaborate with clinical staff to manage crisis situations and write incident reports.
• Coordinate client transportation needs and 12-step meeting schedules.
• Assist with event logistics and wellness programs.
• Ensure quality client care and maintain property safety and cleanliness.
• Maintain relationships with families, referral agencies, and community resources.
• Conduct employee performance reviews and manage staff training.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hospitality management, with at least 2 years in a supervisory role, preferably in a healthcare setting.
• Valid driver's license with a clean driving record.
• Familiarity with healthcare regulations and the recovery process.
• Certified in CPR/First Aid/AED or ability to obtain certification upon hire.

Nice-to-haves

• Experience in team development
• Knowledge of crisis management
• Strong organizational skills
• Cultural competence in a healthcare setting.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance