Manager of HR Operations

$72,000 - $75,000/Yr

Utec - Lowell, MA

Full-time - Mid Level

Lowell, MA

Professional, Scientific, and Technical Services

About the position

The Manager of HR Operations at UTEC, Inc. is responsible for overseeing the daily operations of the Human Resources department, ensuring the consistent delivery of HR services and programs across the organization. This role involves leading HR procedures, ensuring compliance with labor regulations, and implementing strategic initiatives to enhance operational efficiency and employee engagement. The manager will collaborate closely with senior leadership to align HR strategies with organizational goals, foster a positive workplace culture, and support the overall employee experience.

Responsibilities

• Oversee and manage the day-to-day operations of the HR department, ensuring efficient service delivery and adherence to company policies and procedures.
• Develop, implement, and continuously refine HR practices and programs to support organizational objectives and foster a positive work environment.
• Manage HR systems and technologies to streamline processes, improve data accuracy, and enhance the overall employee experience.
• Ensure compliance with all federal, state, and local employment laws and regulations, and oversee the implementation of corrective actions when needed.
• Partner with senior leadership to align HR strategies and initiatives with business objectives and the company's long-term goals.
• Lead HR projects and initiatives and develop HR metrics and reporting tools to measure and evaluate the effectiveness of HR programs.
• Support the development and implementation of talent management programs, including workforce planning, talent acquisition, onboarding, employee development, and retention strategies.
• Conduct regular assessments of compensation practices and benefit offerings, providing recommendations for updates or changes to maintain competitive advantage.
• Foster a collaborative and inclusive team culture that encourages innovation, accountability, and a focus on delivering exceptional HR services.
• Identify and implement opportunities for continuous improvement in HR processes and systems to enhance efficiency and employee satisfaction.

Requirements

• Strong understanding of HR laws, regulations, and compliance requirements.
• Demonstrated experience in managing HR operations, policies, and employee relations.
• Proficiency with HRIS, ATS, and other HR technologies.
• Exceptional communication, interpersonal, and conflict-resolution skills.
• Ability to build strong relationships and work collaboratively with employees at all levels.
• Strong project management and organizational skills.
• Analytical mindset with the ability to leverage data for decision-making.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Parental leave
• Employee assistance program
• Vision insurance
• Life insurance
• 4 weeks of vacation (3 standard for all new employees and a week of agency-wide wellness closure between Christmas and New Year holidays)
• 12 holidays
• 10 sick days
• 2 personal days
• Annual cost of living increase
• $1,200-$1,800 annual wellness fund
• Professional development support
• Up to 6 weeks of vacation with time
• 80% coverage of employee health and dental insurance costs
• Availability for a 3 week sabbatical
• Wellness opportunities including additional time off during summer months
• Down payment assistance for first time home buyers
• Bereavement supports
• Unlimited free coffee