Manager of Inside Sales (Inside Account Manager Team)- Onsite Chicago

Full-time - Manager

Remote - Chicago, IL

Computer and Electronic Product Manufacturing

About the position

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimaging the future - for our people, our customers, and the world. Let's create tomorrow together. Reporting to the Regional Hub Director, this Inside Sales Manager (ISM) is accountable for managing, hiring and developing a team of 8-10 Inside Account Managers (IAMs) and realizing a territory sales plan leveraging high velocity selling motions. This position focuses on coaching and developing sales talent, creating a demand generation plan to achieve quota and driving operational excellence with KPIs and continuous improvement plans.

Responsibilities

• Build Zebra's new Inside Sales team and strategy to consistently achieve quota
• Recruit, interview and hire job applicants
• Manage and supervise daily activities and KPIs of the Inside Sales team
• Coach and mentor Inside Sales representatives to enhance their selling skills and ensure consistent best practice utilization
• Set individual and team goals, and track against those to drive operational excellence - course correct where needed
• Collaborate with enabling functions (marketing, sales ops, training, IT)
• Conduct performance reviews to improve rep performance and performance managing low-performers, as needed
• Foster high performance culture: Results driven, resilient, accountable
• Work in-person from the inside hub in downtown Chicago 5x/week to establish rapport with inside sales teams, beginning June 2nd, 2025.

Requirements

• Bachelor's degree or equivalent experience
• 8 + years of B2B sales experience selling technology-related offerings
• Current/previous team lead or direct people management experience
• Must be able to start in June 2025
• Must reside in the US and be able to work out of Zebra's downtown Chicago office 5 days per week. Little to no outside travel expected

Nice-to-haves

• Experience in strategic planning and execution
• Knowledge of structuring sales quota goals and revenue expectations
• Exceptional written and verbal communication skills
• Highly proficient computer skills including email, MS Word, Excel, PowerPoint
• Knowledge of technology, including software, hardware, and/or networking preferred
• Ability to influence and inspire on behalf of the business and influence and operate cross-functionally to drive the growth of the business
• Demonstrated passion for developing, motivating and managing a team of sales professionals; strong ability to energize and lead others at various experience levels
• Excellent time management, communication, decision-making, presentation, and organizational skills

Benefits

• Healthcare
• Wellness programs
• Inclusion networks
• Continued learning and development offerings
• Community service days
• Traditional insurances
• Parental leave
• Employee assistance program
• Paid time off offerings