Manager of IT Business Operations

$90,000 - $90,000/Yr

Western University Of Health Sciences - Pomona, CA

Full-time - Mid Level

Pomona, CA

Educational Services

About the position

The IT Business Operations Manager at Western University of Health Sciences is responsible for overseeing the operational, financial, and human resource functions of the IT department. This role involves managing vendor relationships, ensuring operational efficiency, and serving as a liaison between various university departments and external partners. The manager will also assist in executing various projects and initiatives that align with the university's strategic goals.

Responsibilities

• Assist the Associate Vice President of IT in developing and monitoring budgets for the IT Department.
• Manage vendor relationships and oversee procurement of hardware, software, and services necessary for IT operations.
• Provide leadership and mentorship to the IT business operations team, fostering a culture of excellence and continuous improvement.
• Identify and implement process improvements to enhance operational efficiency within the IT department.
• Partner with the AVP of IT and IT Leadership to oversee operational aspects of IT projects.

Requirements

• Bachelor's degree in Business Administration, Accounting, Finance, Organizational Management or related field.
• 2-4 years' experience in supporting business operations and supervisory responsibilities.
• In-depth knowledge of budgeting, financial forecasting, and cost management principles.
• Familiarity with IT service management frameworks and data management practices.
• Excellent computer skills including MS Word, Excel, PowerPoint, and project management software.

Nice-to-haves

• Bachelor's degree or higher preferred.
• Experience with ERP systems and IT performance dashboards.

Benefits

• Paid time off
• Retirement plan
• Comprehensive insurance plans
• Flexible benefits to address individual needs
• Generous paid time off