Manager of Marketing and Communications

$40,000 - $42,500/Yr

Billings Symphony Society - Billings, MT

Full-time - Mid Level

Billings, MT

Performing Arts, Spectator Sports, and Related Industries

About the position

The Manager of Marketing and Communications at the Billings Symphony is responsible for overseeing all marketing and communication efforts to enhance the organization's brand and reach. This role involves managing advertising, social media strategies, website content, public relations, and community engagement initiatives. The position requires collaboration with a marketing firm and aims to drive ticket sales and community awareness of the symphony's programs and performances.

Responsibilities

• Originate and oversee advertising activities to develop brand-specific ad campaigns.
• Develop and execute an annual marketing promotion plan aligned with the organization's strategic goals.
• Establish and implement social media strategies to enhance brand awareness and engagement.
• Oversee the design, functionality, and user experience of the Billings Symphony website.
• Organize and implement press and media strategies to build the organization's reputation.
• Collaborate with a marketing firm to produce creative assets for print and digital publications.
• Supervise the production of all printed and electronic collateral.
• Strategize and implement subscription and single-ticket campaigns to meet revenue goals.
• Assist in establishing annual budget goals and maintain marketing budgets.
• Develop strategies to maximize customer service and satisfaction in ticketing operations.
• Work closely with Community Engagement and Education Departments to enhance public awareness of the symphony's outreach programs.
• Perform basic administrative duties as assigned.

Requirements

• Proven professional experience in all marketing areas, especially digital and social media.
• Experience with Adobe Creative Suite, particularly InDesign, and Microsoft Office, especially Excel.
• Understanding of or experience with nonprofit organizations.
• Exceptional attention to detail and organizational skills.
• Excellent communication and writing skills.
• Ability to collaborate in a mission-driven organization.
• Flexibility to balance multiple projects and meet tight deadlines.
• Ability to work outside of regular business hours.

Nice-to-haves

• Bachelor's Degree in marketing, communications, or a related field.
• Experience with Salesforce/PatronManager or other CRM software.
• Understanding of classical/orchestral music.
• Experience with marketing data analytics and tools.
• Information Technology (IT) knowledge.
• Box Office experience.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid holidays
• Vision insurance
• Generous paid time off package