Vantage Unified Communications USA - Philadelphia, PA
posted 2 months ago
At Vantage Unified Communications, we help businesses transform their communications with innovative VoIP solutions. Our mission is to create seamless, reliable, and cutting-edge communication platforms that empower organizations to connect effortlessly and operate efficiently. We build magical products to delight our customers, and we do it while taking care of each other. We hire people who are outstanding at what they do, thrive in tight-knit teams, and want to make a real difference. We'd love to have you join us. As the Manager of Network Engineering (VoIP), you will play a crucial role in maintaining the reliability and performance of our network. Your expertise ensures our services are always online, secure, and optimized, driving the trust and satisfaction that our customers depend on. This is an onsite position in New Hope, PA, where you will lead the planning, deployment, management, and oversight of our entire production network. Your role is crucial in maintaining network uptime and ensuring 100% service availability. You will lead and manage the operations, maintenance, and system administration of our core network components. This includes ensuring optimal performance and capacity planning for server hardware, connectivity, and security measures. You will oversee the operation and enhancement of VoIP-specific network components, including Asterisk-based applications, SIP trunk connections, and session border controllers. Collaboration with product developers and QA teams will be essential to integrate new features and applications, ensuring smooth deployment and operation. Additionally, you will innovate by identifying and automating manual tasks, enhancing efficiency and scalability, and providing technical support for escalated customer issues, ensuring swift and effective resolutions.