Manager of Operations - Specialty Insurance

$95,000 - $125,000/Yr

Tokio Marine Hcc - Mount Kisco, NY

Full-time - Mid Level

Mount Kisco, NY

Insurance Carriers and Related Activities

About the position

Join our Crisis Management Division located in Mt. Kisco, NY, where you will play a pivotal role in leading our financial reporting, operations, and compliance functions. In this multi-faceted position, you will work closely with our leadership team and have a seat at the table alongside talented, entrepreneurial individuals. Your contributions will be essential in facilitating the safe release of individuals in crisis situations, as well as ensuring the smooth operation of our division. Tokio Marine HCC is a leading specialty insurance group with a rich history of growth and stability, offering unique insurance products that empower our clients to take on opportunities with confidence. Our Mind Over Risk philosophy sets us apart, allowing us to provide exceptional service and support to our clients, from entertainers to international travelers in distress. In your first 30 days, you will become acquainted with your new team, learn our business, finance, and technology systems, and review our insurance policies with the management team. You will collaborate with representatives from the Finance Department to build an understanding of finance processes and procedures. By the end of your first 90 days, you will work closely with the Finance, Technology, and Compliance teams to monitor compliance with internal and external requirements, provide financial and operational reporting, and oversee the operations department. Within six months, you will ensure adherence to compliance policies, develop additional procedures as needed, and manage internal and external audit requirements while providing leadership and oversight of the Operations department.

Responsibilities

• Lead financial reporting, operations, and compliance functions for the Crisis Management Division.
• Collaborate with the Finance Department to understand finance processes and procedures.
• Monitor compliance with internal and external requirements.
• Provide financial and operational reporting to the management team.
• Oversee the operations department and ensure efficient processes.
• Work closely with the SVP Compliance to adhere to compliance policies and requirements.
• Develop additional policies and procedures as needed for the division.
• Manage internal and external audit requirements and provide necessary documentation.
• Liaise with the Director of Technology & Analytics to support IT projects and reporting development.

Requirements

• Bachelor's degree in business administration, Accounting, Finance, or a related field, or equivalent education and/or experience.
• 5+ years of relevant and progressive experience in insurance.
• Minimum of 2 years of leadership experience.
• Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Superior organizational and analytical skills; ability to manage multiple tasks simultaneously.
• Advanced proficiency and experience using Microsoft Office 365.

Nice-to-haves

• Experience in crisis management or emergency response planning.
• Familiarity with specialty insurance products and services.
• Strong networking skills within the insurance industry.

Benefits

• Competitive salary and employee benefit package.
• Strong learning culture and collaboration opportunities.
• 401K match.
• Paid parental leave.
• Hybrid work schedule (4 days in the office and 1 day WFH after training).
• Travel opportunities.