Manager of Payroll Operations

$130,000 - $150,000/Yr

Veterinary Emergency Group - White Plains, NY

Full-time - Manager

White Plains, NY

Professional, Scientific, and Technical Services

About the position

Veterinary Emergency Group (VEG) is a rapidly growing emergency veterinary company with hospital locations across the United States. Our mission is to help people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. At VEG, we want both our customers and employees to feel safe, secure, and valued. We strive to provide the best experience possible for our employees, just as we do for our customers. With the highest Net Promoter Score (NPS) in our industry, we are committed to ensuring that VEG remains a desirable workplace for the best and brightest in the emergency veterinary field. We are proud to be nominated for INC Magazine's Best Places to Work this year. We are currently seeking a leader for our payroll operations team. The ideal candidate will align with our company mission and leverage their past experiences to help build the world's best emergency veterinary company. This role involves continually improving the payroll department, scaling our best-in-class system, providing an excellent employee experience, and collaborating effectively with our people and operations teams. The Manager of Payroll Operations will oversee the accurate and timely processing of payroll across multiple units and states, ensuring compliance with all relevant regulations and fostering a positive work environment for the payroll team.

Responsibilities

• Manage accurate and timely processing of the centralized multi-unit/multi-state payroll for our weekly, bi-weekly and monthly payroll.
• Lead the team of four (and growing) payroll employees to execute on payroll.
• Demonstrate continuous effort to improve operations, streamline work processes, and identify workflows in need of redevelopment with a view to develop best in class payroll process that focuses on ensuring accuracy of gross to net pay calculations in Workday.
• Have a thorough understanding of our pay structure to ensure payroll outputs are consistent with said structure.
• Manage and own Workday inputs and outputs, including Integrations to payroll and GL mapping.
• Establish and manage a thorough tax audit per payroll, per quarter and annually, including identifying the need to register for new tax jurisdictions.
• Oversee quarterly payroll tax filings to ensure accurate and timely submissions are made in 400 tax jurisdictions.
• Manage all aspects of year-end processing for accurate and timely distribution of W-2 statements by ensuring all imputed ie transactions are properly identified and recorded.
• Manage escalations of issues as brought up by the Lead Analyst, employees, or other stakeholders and drive them effectively to resolution.
• Collaborate effectively with the people and operations team to ensure our Veggies are provided with a payroll experience consistent with our core employee values.
• Work hand in hand with Sr Director of Payroll on improvements of process and overall VEG payroll experience. Escalate items to Director's attention in a timely manner.
• Recommend payroll team structure and growth based on our scaling business.
• Develop team expertise and ensure cross-training.
• Lead team to be viewed as a trusted partner to the organization.
• Be technology savvy to be able to seamlessly collaborate with the team and other stakeholders via Zoom, emails, and chat.

Requirements

• Minimum 10+ years of payroll experience and minimum 5 years of payroll management experience.
• Bachelor's degree or higher.
• Recent Workday payroll processing experience is a must.
• Multi Unit/Multi State payroll and tax regulations problem-solving experience.
• Established leader able to demonstrate strong experience in managing team's workload, monitoring performance and ensuring goals are met.
• Eager to train, mentor and identify career development opportunities.
• A go-getter with a growth mindset and advanced critical thinking, challenging status quo and searching for efficiencies.
• Thriving in a fast-paced post-implementation environment with a company experiencing explosive growth that can create competing priorities.
• Team builder, with strong collaborative spirit, invested in the team's success.
• Clear and friendly style of communication, problem-solving abilities and a customer service mindset.
• A high level of discretion and integrity when handling sensitive employee information.
• Proficiency in Microsoft Office (strong Excel background), Payroll Systems (i.e. Workday and ADP).

Benefits

• Pay Range: $130,000 - $150,000
• Medical, Dental and Vision benefits beginning day 1 of employment!
• 401K with company match.
• 10 weeks of parental leave with 100% pay.
• Unlimited PTO.
• Company laptop and a monthly cell phone reimbursement.
• Casual office attire, dog friendly, and a kitchen full of snacks and beverages!
• Opportunity to grow and so much more!