Manager of Workplace Relations and HR Operations

$95,000 - $105,000/Yr

Denison University - Granville, OH

Part-time - Mid Level

Granville, OH

Educational Services

About the position

The Manager of Workplace Relations and Human Resources Operations at Denison University is a pivotal role responsible for overseeing the daily operations of the HR department and managing employee relations activities. This position plays a crucial role in developing and implementing policies, procedures, and programs that foster a fair and respectful workplace culture while ensuring compliance with relevant laws and regulations. The manager will lead a team of HR professionals, providing guidance, support, and development opportunities to enhance their effectiveness in various HR functions. In this role, the manager will serve as a trusted advisor to both managers and employees on a wide range of HR-related issues, including performance management, disciplinary actions, conflict resolution, and workplace accommodations. The position requires investigating employee complaints, grievances, and concerns, recommending appropriate actions to resolve issues, and promoting a positive work environment. Collaboration with cross-functional teams, including Legal and Civil Rights/Title IX, is essential to address HR-related matters and ensure alignment with organizational goals. The manager will oversee all aspects of daily HR operations, including worker's compensation, unemployment, immigration, and record-keeping. Staying current on HR trends, best practices, and regulatory changes is vital, as is the ability to analyze HR data and metrics to identify trends and opportunities for improvement. The manager will prepare reports and presentations for senior leadership and participate in HR-related projects and initiatives, such as HR system implementations and organizational development efforts. Other duties may be assigned as needed.

Responsibilities

• Lead and manage a team of HR professionals responsible for various HR functions, providing guidance, support, and development opportunities as needed.
• Develop, implement, and maintain HR policies, procedures, and practices in compliance with federal, state, and local laws and regulations, as well as company policies and values.
• Serve as a trusted advisor and resource to managers and employees on a wide range of HR-related issues, including performance management, disciplinary actions, conflict resolution, and workplace accommodations.
• Investigate employee complaints, grievances, and concerns, and recommend appropriate actions to resolve issues and promote a positive work environment.
• Collaborate with cross-functional teams, including Legal, and Civil Rights/Title IX, to address HR-related matters and ensure alignment with organizational goals and objectives.
• Oversee all aspects of HR daily office operations, including but not limited to worker's compensation, unemployment, immigration, and record-keeping.
• Stay current on HR trends, best practices, and regulatory changes, and recommend updates and improvements to HR policies, procedures, and programs.
• Analyze HR data and metrics to identify trends, insights, and opportunities for improvement, and prepare reports and presentations for senior leadership as needed.
• Participate in HR-related projects and initiatives, such as HR system implementations, process improvements, and organizational development efforts.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5 years of experience in HR operations, employee relations, or a related HR function, with demonstrated expertise in managing HR processes and resolving employee issues.
• 2 years of experience leading a team in employee relations or a related HR function.
• Demonstrated leader of people within the HR profession.
• Experience with HR office operations and departmental processes, techniques, and methods.
• Knowledge of Federal, State, and Local laws and ordinances governing employees and employment practices.
• Experience leading or overseeing complex and sensitive workplace investigations.
• A deep sense of empathy for the employee experience, including an awareness of the social and cultural context that shapes that experience.
• Exceptional judgment, integrity, and discretion in managing confidential and sensitive matters.
• Demonstrated ability to build trust and rapport with participants in an investigation and inspire trust in the investigations function; serve as an escalation point and/or take on the complex investigations.
• Strong personal ethics and integrity from the approach to do the right thing.
• Ability to influence when requested to deviate from process or your best judgment.
• Agility to handle multiple tasks and prioritize work.
• Skills in data analysis and problem solving.
• Knowledge to quickly recognize and analyze irregular events and take action as needed.
• Strong communication skills; interpersonal, oral and written.
• High level of professionalism, exceptionally organized, timely and accurate.
• Proficient in MS-Office Suite: Word, Excel, PowerPoint, etc.

Nice-to-haves

• Employee Relations and/or HR experience in higher education is preferred.