Manager on Duty (MOD) / Front Desk
Jersey Shore Arena - Wall Township, NJ
posted 5 months ago
About the position
We are seeking enthusiastic and friendly individuals for the role of Manager on Duty (MOD) and Front Desk positions at our facility located in Wall, NJ. This position is ideal for those who enjoy working in a people-oriented environment and are committed to providing excellent customer service. The primary responsibilities include answering phones, managing daily scheduling, and assisting customers at the front desk. Employees will also be required to operate registers and have a basic understanding of computer systems. We provide comprehensive training for all new hires to ensure they are well-equipped to handle day-to-day tasks effectively. The role requires flexibility, as nights and weekends are essential for this position. We also offer daytime hours for the Front Desk position, catering to various scheduling needs. Our company culture emphasizes support, fairness, and a people-oriented approach, making it a great place to work for those who thrive in collaborative environments. We are committed to maintaining a safe workplace, implementing COVID-19 precautions such as temperature screenings and social distancing guidelines, along with regular sanitizing and cleaning procedures.
Responsibilities
- Answer phones and manage daily scheduling.
- Provide excellent customer service to all guests.
- Operate cash registers and handle transactions.
- Assist with front desk operations and inquiries.
- Maintain a clean and organized front desk area.
Requirements
- High school diploma or GED (preferred).
- 1 year of experience in customer service (preferred).
- 1 year of experience with Microsoft Office (preferred).
