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Piggly Wiggly - Saukville, WI
posted 2 months ago
Full-time - Mid Level
Saukville, WI
1-10 employees
Professional, Scientific, and Technical Services
About the position
The Manager on Duty at Piggly Wiggly is responsible for overseeing daily store operations during assigned shifts. This role involves ensuring the store's appearance and staffing are maintained, addressing customer needs, and promoting positive relations among customers, employees, and the community. The position requires a proactive approach to operational concerns and emergencies, while also leading by example and maintaining high standards of service and safety.
Responsibilities
- Coordinate day-to-day store operations during assigned shifts.
- Monitor store operations and appearance, ensuring compliance with standards.
- Act as the first line of contact for operational and supervisory concerns or emergencies.
- Address customer needs, wants, and complaints that require special attention.
- Promote and maintain positive customer, community, and employee relations.
- Encourage team cooperation and a positive work environment.
Requirements
- Previous experience in a lead role within a retail or grocery environment.
- Ability to perform department operations, practices, and procedures in a retail setting.
- Self-directed and results-oriented with a positive business image.
- Strong attention to detail and follow-through skills.
- Good customer relations skills.
- Ability to meet department productivity and safety requirements.
- Proficient in basic computer entries and operation of department equipment.
