Snyder Jeff - San Diego, CA
posted 2 months ago
The Manager, On-Premise Hospitality is a pivotal role responsible for driving business and commercial performance across a state or multi-state field unit. This position requires the development of solid, long-term partnerships with the client's local counterparts and distributor network. The Manager will oversee a team of customer-facing Advisors and Educators, each tasked with promoting brand and commercial initiatives for a diverse portfolio of spirit brands within target on-premise accounts and designated markets or DMAs. Reporting directly to the agency's Program Performance Director, the Manager will assess and report on field activities to division leadership while ensuring the execution of agency policies in the field. In this role, the Manager will be accountable for legal and compliance matters, enforcing and monitoring all legal and marketing code guidelines with direct reports. Staff management is a key responsibility, which includes hiring, onboarding, and developing the local on-premise team, providing feedback, mentorship, and career pathing. The Manager will also maintain client relationships by communicating regularly with client counterparts and the distributor network to align on market execution approaches for the local team. Budget management is essential, as the Manager will oversee financial responsibilities for the local unit, including account support and travel and expense planning. The Manager will develop and implement commercial and performance strategies by planning, tracking, and executing brand and portfolio engagement using performance data provided by the agency and client. Agency engagement will involve leading key initiatives on behalf of the designated team, including brand/category knowledge training, point of sale management, and local reporting efforts. As a local market expert, the Manager will seek out opportunities to feature promotional resources and partners for the client's brand portfolio, ensuring effective communication and partnership with complementary client programs for seamless in-market executions. Success in this role is defined by commercial growth in on-premise accounts, menu presence growth, timely delivery of program activities, positive feedback from various stakeholders, and a high retention rate within the agency network. The physical demands of this role include bending, squatting, lifting, and moving cases of product weighing 50 pounds or more, among other duties that may arise on a day-to-day basis.