Manager, Oncology Services - Malignant Hem/Transplant program

Advocate Aurora Health - Wauwatosa, WI

Full-time - Mid Level

Wauwatosa, WI

Hospitals

About the position

The Manager of Oncology Services for the Malignant Hematology/Transplant program at Advocate Aurora Health is responsible for overseeing clinic operations, ensuring high productivity, and providing operational and technical direction. This role involves analyzing departmental data, maintaining clinical expertise, and supporting clinical staff in meeting patient needs. The manager will also develop and implement new programs in collaboration with medical oncology providers, ensure compliance with treatment procedures, and manage human resources responsibilities for staff.

Responsibilities

• Oversees and ensures efficient clinic operations, ensuring a high level of productivity.
• Monitors the functioning of the clinic(s), resolves problems, and revises operations as needed.
• Analyzes department data to evaluate strengths and weaknesses, providing recommendations and feedback to physicians, staff, and leaders.
• Maintains clinical expertise and stays abreast of clinical issues related to medical oncology and program/service development.
• Supports and facilitates clinical staff in meeting the physical, psychosocial, spiritual, and financial needs of patients and their significant others.
• Develops plans for integration and implementation of new programs in conjunction with medical oncology providers and staff.
• Ensures consistent application of treatment procedures through the establishment of procedures, policies, and standards of care.
• Oversees area purchases to ensure appropriateness, maintenance of inventory control, and cost containment.
• Establishes and maintains effective communication and working relationships with physicians and advanced practice professionals.
• Coordinates the flow of information internally and to other departments to maintain quality of care.
• Partners with other market departments and leaders to assure quality patient services and overall patient satisfaction.
• Responsible for resolution of any patient concerns, complaints, and/or problems.
• Organizes, plans, and implements system changes and improvements.
• Assists in establishing and complying with area procedural manuals and Joint Commission standards.
• Participates in the development, implementation, and evaluation of business and market growth plans.
• Performs human resources responsibilities for staff, including interviewing, promotions, staff development, and performance evaluations.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Ensures compliance with the organization's Code of Ethical Conduct.

Requirements

• Bachelor's Degree in Nursing or Healthcare related field.
• Registered Nurse license issued by the state in which the team member practices.
• 1 year of supervisory experience in staffing, budget, and supply management.
• Demonstrated leadership skills including project management, process improvement, problem solving, decision making, prioritization, delegation, team building, customer service, and conflict resolution.
• Excellent interpersonal, communication, and organization skills.
• Intermediate computer skills including experience in using computer applications in a medical practice setting.