Manager, Operations-Business Integrity-Process Improvement (Medicine)

$72,000 - $108,000/Yr

University of Maryland Faculty Physicians Inc. - Baltimore, MD

Full-time - Mid Level

Baltimore, MD

Ambulatory Health Care Services

About the position

The Manager of Operations-Business Integrity-Process Improvement (MOBIPI) is responsible for leading and overseeing the operations, business integrity reviews, and process improvement initiatives within the organization. This role involves managing various operational aspects such as physician and APP payer credentialing, billing location setup, and office equipment maintenance. The MOBIPI will also conduct internal audits, onboard new team members, and assess workflows to identify efficiency opportunities. Collaboration with the Billing Operations Team is essential to design and implement initiatives that enhance operational efficiency and optimize the revenue cycle.

Responsibilities

• Provide leadership and oversight of general operations and business integrity reviews.
• Manage physician and APP payer credentialing processes.
• Set up billing locations and distribute billing manuals.
• Conduct internal audits of business and revenue cycle management functions.
• Assess current workflows to identify efficiency opportunities and implement recommendations.
• Collaborate with the Billing Operations Team to design and implement process improvement initiatives.
• Communicate effectively with internal and external stakeholders regarding operational processes and improvements.

Requirements

• Bachelor's degree in Business Management or related field preferred.
• At least 5 years of professional billing office and/or revenue cycle management experience.
• Minimum of 1 year of supervisory and/or management experience.
• Experience with process improvement and payer credentialing preferred.
• Strong skills in Microsoft Excel and customer service.

Nice-to-haves

• Cert. Professional Coder certification preferred.
• Experience with employee relations and interviewing.

Benefits

• Health insurance
• 401k retirement plan
• Paid holidays
• Professional development opportunities