John Hopkins Medicine Center Corporate Security - Hanover, MD
posted 4 months ago
As a Manager of Operations Reporting at Johns Hopkins Health Plans, you will play a pivotal role in enhancing the operational efficiency of our healthcare services. This position is designed for individuals who are passionate about data analysis and its application in improving healthcare delivery. You will be responsible for defining, developing, and preparing comprehensive reports, dashboards, and analyses that support and drive operational decisions. Your expertise will be crucial in providing specialized analytics and data-driven insights that assist in developing recommendations for process improvements, identifying trends, and conducting root cause analyses. In this role, you will collaborate with various departments to operationalize process improvements and mitigate or resolve negative trends in operational data. You will also identify gaps in reporting and data integrity issues within the Enterprise Data Warehouse (EDW), acting as a liaison with IT to resolve these data issues. Working closely with management, you will define and track key performance indicators across all lines of business, ensuring that the organization meets its operational goals. Additionally, you will support ad-hoc reporting and claims analysis for operational business units, identify areas for process improvement, and track the impact of changes. A significant part of your responsibilities will include coordinating the training and growth of new analysts, facilitating their development within the company. Regular audits of provider and claim configurations will also be part of your duties to ensure accurate setup and compliance with operational standards.