Manager, Organizational Change Management (Training)

HD Supply - Decatur, GA

Full-time - Mid Level

Decatur, GA

Merchant Wholesalers, Durable Goods

About the position

The Manager of Organizational Change Management (Training) is responsible for leading change management projects that involve modifications to business processes, technologies, and organizational structures. This role includes identifying project risks, defining and communicating project impacts, designing and coordinating training programs, and measuring the receptiveness and adoption of changes within the organization.

Responsibilities

• Manage a team of professionals supporting change management activities, ensuring projects meet time, budget, and business success objectives.
• Conduct change impact assessments to identify project scope changes, end user impacts, and desired outcomes.
• Develop detailed plans for communications, training, user preparations, application readiness, and ongoing project support.
• Build measurement systems to track the adoption, usage, and proficiency of change management initiatives.
• Coordinate training deployment for new and existing business stakeholders.
• Support end users through change work meetings and post-implementation communications.
• Train, coach, and consult leaders and project teams on change management principles.
• Serve as a change management resource to executives, senior leaders, and managers on special projects and initiatives.

Requirements

• Bachelor's degree or equivalent experience.
• 5-7 years of professional training and instructional design experience, with a track record of successfully designing and delivering comprehensive training programs.
• 2+ years of management experience.
• Certification in relevant fields (e.g., CID, CIT, CPLP, CCT, CTDP).
• Experience with project management phases, tools, and approaches (e.g., PMO, waterfall approach, AGILE methodology).
• Demonstrated expertise in adult learning, training, instructional design, methods and tools, processes, and standards.
• Ability to manage multiple training initiatives simultaneously and deliver results within defined timelines.
• Ability to analyze training needs, evaluate training effectiveness, and make data-driven decisions.
• Exceptional communication skills (written & verbal), organizational, and interpersonal skills.
• Excellent active listening skills and strong organization and project management skills.

Nice-to-haves

• Advanced degree such as a Master's degree or MBA is preferred.