Manager, Organizational Change Management

Ford - Trenton, NJ

Full-time - Manager

Trenton, NJ

Transportation Equipment Manufacturing

About the position

At Ford Motor Company, we are committed to building a better world through innovation and collaboration. As a Manager of Organizational Change Management, you will play a crucial role in leading transformational change initiatives within Ford Credit. This position is part of the Organizational Change Management (OCM) team, which is essential for driving effective change across the organization. Your leadership will guide a team of change management professionals in developing and implementing strategies that align with Ford Credit's strategic objectives. You will foster a culture of continuous improvement and adaptability, ensuring that our people are empowered and equipped to navigate change successfully. In this role, you will lead and mentor a team, providing guidance on best practices in change management strategies and execution. You will collaborate with cross-functional teams to identify the impacts of change, develop comprehensive change management plans, and ensure the seamless integration of new processes, systems, and personnel. Your efforts will drive the adoption of change initiatives through the design and delivery of communication, training, and support programs. Utilizing metrics and feedback, you will assess the effectiveness of change management activities, making data-driven decisions to enhance outcomes. As a change advocate, you will promote the benefits of change and encourage a positive response to new initiatives among stakeholders. You will facilitate stakeholder engagement sessions and interviews to ensure inclusivity and transparency in the change management process. This position requires a proactive approach to managing change and a commitment to fostering a culture that embraces innovation and continuous learning.

Responsibilities

• Lead and mentor a team of change management professionals, providing guidance on best practices in change management strategies and execution
• Collaborate with cross-functional teams to identify change impacts, develop change management plans, and ensure seamless integration of new processes, systems, and people
• Drive the adoption of change initiatives by designing and delivering comprehensive communication, training, and support programs
• Utilize metrics and feedback to assess the effectiveness of change management activities and make data-driven decisions to enhance outcomes
• Serve as a change advocate, promoting the benefits of change and encouraging a positive response to new initiatives among stakeholders
• Facilitate stakeholder engagement sessions and interviews to ensure all voices are heard and that the change management process is inclusive and transparent

Requirements

• A bachelor's degree in Business Administration, Organizational Psychology, or a related field
• 8+ years of experience in change management principles, methodologies, and tools, with experience applying them in complex organizational settings
• Proven track record of leading and developing high-performing teams in a change management environment
• Demonstrated ability to manage projects simultaneously, with a focus on results and meeting deadlines

Nice-to-haves

• A master's degree in a related field
• Industry-standard certification in Change Management like PROSCI
• Experience working in the financial services industry, particularly in credit services
• Excellent communication and interpersonal skills, with the ability to influence and engage at all levels of the organization
• A deep understanding of AutoFinance business models and the automotive financing landscape
• Experience with digital transformation initiatives and the integration of new technologies within an organization
• Familiarity with project management software and collaboration tools to effectively manage change initiatives
• A passion for innovation and the ability to foster a culture that embraces change and continuous learning

Benefits

• Domestic relocation assistance
• Hybrid work schedule for candidates in SE Michigan
• Remote work options for candidates outside of SE Michigan