Manager, Outside Sales

Spectrum - Billings, MT

Full-time - Mid Level

Billings, MT

10,001+ employees

Telecommunications

About the position

The Manager of Outside Sales at Spectrum is responsible for leading a team of Residential Connectivity Sales Supervisors and their teams in a designated geographic area. This role focuses on managing daily operations to sell residential connectivity services, ensuring a best-in-class customer experience, and achieving sales goals. The manager will also be involved in staff selection, training, performance evaluation, and development, while fostering a positive and energetic team environment.

Responsibilities

• Lead and manage a team of Residential Connectivity Sales Supervisors and their teams.
• Meet and exceed budgeted headcount and sales goals.
• Support efforts to simplify and enhance the customer experience.
• Monitor staff functions including selection, training, development, and performance evaluation.
• Set clear expectations and hold employees accountable.
• Identify knowledge and training gaps and develop plans to address them.
• Collaborate with other departments to achieve goals and objectives.
• Prepare reports as needed and complete administrative tasks related to sales activities.

Requirements

• Bachelor's degree in business or marketing, or equivalent work experience.
• 5+ years of Outside Sales or related work experience.
• Strong project management skills and ability to prioritize multiple tasks.
• Excellent communication, interpersonal, and organizational skills.
• Strong technical and computer skills.

Nice-to-haves

• Knowledge of Direct Sales practices.
• Experience with consumer education of products and services.
• Knowledge of cable or telecommunications service.
• Sales supervisory experience preferred.

Benefits

• Opportunities for advancement
• Comprehensive pay and benefits package
• Support for employee well-being